Services A-Z (144)
Information Security / Identity and Access Management
2-Factor Authentication is a method of confirming your claimed identity by utilizing something you know (password) AND a second factor.
Information Security / Identity and Access Management
The UIC Active Directory (AD) is an implementation of Microsoft Active Directory. It provides integrated authentication and authorization to systems and services across the Chicago and regional campuses.
Teaching and Learning / Multimedia Creation Software
An eLearning content authoring tool you can create and package digital content for online learners.
Administrative and Business
Administrative Information Technology Services (AITS) delivers system-wide IT solutions and services in support of student services and financial aid, human resources and payroll, facilities, advancement, research administration, and finance .
Administrative and Business
Links to student, research, business, and administrative applications used throughout the University of Illinois System
Teaching and Learning / Multimedia Creation Software
Articulate 360 is an annual subscription that includes everything you need for e-learning course development. It includes access to award-winning authoring apps Storyline 360, Rise 360, and more; a library with 5 million course assets; a project review app that streamlines the review process; and live and on-demand online training with industry experts.
Professional Services
Technology Solutions provides equipment rental and technician support for multimedia needs for academic courses and special events.
Professional Services / Professional Development and Training
AVIXA is a global association for professional audiovisual and information communications that provides industry standards for audiovisual systems along with a certification path for audiovisual professionals.
Infrastructure / Data Center Services
Microsoft Azure is an ever-expanding set of cloud services ato help UIC innovate and meet your organizational needs. It’s the freedom to build, manage, and deploy applications on a massive, global network using your favorite tools and frameworks.
Communication and Collaboration / Conferencing and Telephones
Blackboard Collaborate is a web conferencing system that facilitates real-time online teaching and learning. Blackboard Collaborate is available to all UIC Blackboard users.
Teaching and Learning / Learning Management
Blackboard is UIC's learning management system for course-related activities and grade reporting.
Teaching and Learning / Learning Management
Merge multiple course sites into a single Blackboard course.
Teaching and Learning / Learning Management
Each course site in Blackboard is restricted to a size limit of 2 GB for course materials. This quota is necessary to properly manage storage resources and ensure adequate system performance. If more storage space is needed, the quota can be increased in 1 GB increments by submitting a request here.
Teaching and Learning / Learning Management
Request to copy Blackboard content from one course site to another.
Teaching and Learning / Learning Management
Request a template to help you start your Blackboard course with built-in best practices in instructional design.
Teaching and Learning / Learning Management
Ongoing Blackboard work sites that are not attached to a Course Reference Number.
Teaching and Learning / Learning Management
Request the restoration of a Blackboard course that is more than 3 years old.
Teaching and Learning / Learning Management
Free professional development through online workshops and in-person training.
Teaching and Learning / Polling and Surveys
A resource to measure student knowledge, gauge progress, and gather information from students.
Communication and Collaboration / Email and Collaboration
Box is an online file sharing and cloud content management service that works on PCs, Macs, mobile and tablet devices and provides access to files from any location for collaboration with other University users or external parties.
Communication and Collaboration / Email and Collaboration
Box Health Data Folder is an online file sharing and cloud content management service that only employees, volunteers, trainees, and other persons under the direct control of the University are eligible to apply for.
Communication and Collaboration / Email and Collaboration
The purpose of Team Folders is to allow for business continuity when a user’s affiliation with UIC expires. Typically when a user’s affiliation with UIC expires all folders and files they own become unavailable to all collaborators.
Communication and Collaboration / Conferencing and Telephones
A technology for creating call centers with options for voicemail and call routing.
Teaching and Learning / Multimedia Creation Software
Video capture resource to create clips
Teaching and Learning / Classroom Technology and Computer Labs
Technology Solutions provides and maintains the technology in more than 185 common-use classrooms.
Teaching and Learning / Multimedia Services
A multimedia production service for faculty to create accessible multimedia materials.
Teaching and Learning / Classroom Technology and Computer Labs
Campus computer labs provide centrally managed computers with standard software. These labs are available to UIC students, staff, faculty, and authorized guests.
Professional Services / IT Service Delivery and Support
Technology Solutions provides technical support on an annual contracted basis for units that have IT support needs.
Teaching and Learning / Equipment Lending
Laptops and cellular hotspots for temporary loan to students who do not have reliable access to a computer and/or internet at their home.
Infrastructure
Technology Solutions offers two types of relational database management systems (RDBMS): Microsoft SQL and MySQL
Information Security / Identity and Access Management / Pb Contact Tools
DeptUpdate is an application that is used only for departmental information and positions.
Communication and Collaboration / Mass and Emergency Communications
UIC's centralized platform for campus units to establish departmental digital signage.
Infrastructure / Network and Connectivity Management
Technology Solutions provides basic DNS and basic connectivity.
Teaching and Learning / Video Streaming
A free and easy-to-use lecture capture tool.
Professional Services / Professional Development and Training
EDUCAUSE is a higher education technology association and the largest community of IT leaders and professionals committed to advancing higher education. UIC is a member of EDUCAUSE and any UIC member can benefit from their research, data, and analysis services.
Communication and Collaboration / Mass and Emergency Communications
Startel, the campus-wide public security system, is maintained and operated by Technology Solutions. The system is best identified by the 8-foot, blue-light bollards or posts located throughout the public walkways, restrooms, common areas, and elevators on the East and West campuses.
Desktop and Mobile Computing
CrashPlan is an online backup service that boasts an excellent interface, unlimited storage plans, and the ability to back up to your own internet-connected computers. CrashPlan is not offered for server backups, or personal data from privately-owned computers, but is available for backups of UIC-related data on individual UIC-owned devices.
Desktop and Mobile Computing
The Endpoint Management service delivers centralized technology to aid in comprehensive management of endpoint computers. The Endpoint Management service provides tools for IT staff to help manage applications, update software, deploy operating systems, and help ensure desktop/laptop compliance within university policies.
Teaching and Learning / Classroom Technology and Computer Labs
The lending of equipment for use in classrooms.
Information Security
A software platform used to search, analyze and visualize any type of machine-generated data gathered for data processing to create reports, dashboards and alerts.
Communication and Collaboration / Email and Collaboration
Technology Solutions provides Exchange Online for UIC’s email and calendaring service.
Communication and Collaboration / Email and Collaboration
A shared mailbox is a mailbox that multiple users can use to read and send email messages.
Communication and Collaboration / Email and Collaboration
Resource calendars in Microsoft Exchange allow for multiple people to book resources such as equipment, rooms, or even vehicles, to coordinate their use and avoid conflicts. They can also be used for a group of staff to coordinate and provide visibility on time off or staff locations.
Information Security / Identity and Access Management / Pb Contact Tools
NetIDs for external affiliates such as guests or vendors who need access to UIC resources.
Professional Services / Professional Development and Training
Gartner is a research and advisory company. As a member of Gartner, UIC staff benefits from their research, data, and analysis services. Besides technology research, Gartner provides UIC with insights, advice, and tools needed to achieve mission-critical priorities.
Teaching and Learning / Learning Design
General teaching, instructional design, and Blackboard tool consultations for faculty.
Communication and Collaboration / Email and Collaboration
GitHub Enterprise is a code hosting platform for version control and collaboration on software development projects. Additionally, the service is to facilitate the version control and issue tracking aspects of software development.
Communication and Collaboration / Email and Collaboration
This Google-powered email service is automatically provisioned for all students and is optional for faculty and staff. Gmail can be accessed via the web client or desktop and mobile native clients. Gmail is part of the G Suite for Education core tools.
Communication and Collaboration / Email and Collaboration
Google Calendar is a time-management and scheduling calendar service developed by Google.
Communication and Collaboration / Email and Collaboration
Google Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.
Communication and Collaboration / Email and Collaboration
Drive is Google’s online solution for storing and sharing a variety of online documents, from word processing and spreadsheets, to forms and presentations. Files in Drive can be reached from any smartphone, tablet, or computer
Teaching and Learning / Polling and Surveys
A web-based survey tool used to create surveys and quizzes and to collect and analyze responses
Communication and Collaboration / Conferencing and Telephones
Google Meet is part of Google’s Workspace (formerly known as G Suite) core tools. Users can start a chat conversation, video call, or phone call using Wi-Fi with up to 100 people at a time.
Communication and Collaboration / Web Services
Google Sites offers template-based websites and content management systems for individual faculty, staff, and student pages as well as groups like departments, campus units, student and professional organizations and research groups. Users can visit UIC’s Google Sites page to create a site today. Google Sites is part of the G Suite for Education core tools.
Communication and Collaboration / Email and Collaboration
Formerly known as G Suite, Google Workspace is a suite of tools used for communication and collaboration. It includes Gmail, Google Drive, Google Sites, Google Meet, Google Groups and Google Calendar.
Teaching and Learning / Grading and Proctoring
Gradescope helps instructors administer and grade assessments.
Teaching and Learning / Multimedia Services
The creation of graphical elements to be used in faculty's courses.
Teaching and Learning / Classroom Technology and Computer Labs
Access to UIC computer labs or classroom PCs.
Infrastructure / Network and Connectivity Management
Access to UIC's guest wireless network (UIC-Guest) is a privilege and all guests are required to abide by the UIC Guest Wireless Policy. There are three methods for guests to obtain wireless network access while on the UIC Campus: self-created guest access, staff-sponsored guest access and eduroam.
Research
High-performance computing resources for research and educational use.
Professional Services / IT Service Delivery and Support
A paid service for hardware and software support for university-owned computers and peripherals.
Administrative and Business
AITS Support of the HR Front End Application (HRFE)
Teaching and Learning / Polling and Surveys
A classroom response system that allows faculty to create pre-selected or ad-hoc questions that are asked during class.
Teaching and Learning / Polling and Surveys
Students with iClicker devices, smartphones, tablets, or laptops, and the iClicker Cloud app, can answer the questions and have their responses recorded.
Research
When the risk of using a specific technology for human subject research activities is unknown, the UIC Institutional Review Board (IRB) may require that a security assessment of the technology be performed. The Technology Solutions Information Security and Privacy Office works with investigators to perform a technology security assessment that can be provided as a response to the IRB.
Teaching and Learning / Grading and Proctoring
Cloud-based anti-plagiarism software available to faculty and graduate students.
Information Security / Identity and Access Management
The Liaison Manager application allows Delegate Authorities to manage their unit's liaisons. Liaisons are staff members within each department who have been designated to fulfill a specific role on behalf of their department. Individuals can have more than one liaison role for one or many departments and have access to various tools to fulfill that role.
Communication and Collaboration / Email and Collaboration
A listserv is an email-based list of subscribers, which can be used as a discussion group, a distribution list, or a group or campus unit email address.
Teaching and Learning / Equipment Lending
Loaner laptops for students to use during their tenure at UIC to assist in their academic success.
Teaching and Learning / Multimedia Services
A service to provide assistance in multimedia digitizing and conversion.
Communication and Collaboration / Email and Collaboration
Microsoft 365 is a free suite of programs that includes Office applications. There are two ways to use Microsoft 365: in the cloud using Word Online, Excel Online, PowerPoint Online, OneNote Online, etc. or by installing all the same apps locally on up to five PCs or Macs, five tablets, and five mobile devices.
Information Security / Endpoint Security
A simplified administrative interface that you can use to manage BitLocker Drive Encryption.
Information Security / Endpoint Security
Microsoft Defender for Endpoint is a holistic, cloud delivered endpoint security solution.
Communication and Collaboration / Web Services
Microsoft Internet Information Services is an extensible web server created by Microsoft for use with the Windows NT family. Technology Solutions will host your webpage using Microsoft IIS technologies for .NET or ASP-based web pages.
Communication and Collaboration / Email and Collaboration
OneDrive is Microsoft's online solution for storing, backing up, and sharing files, allowing easy access to files from any computer or mobile device.
Communication and Collaboration / Email and Collaboration
A chat-based workspace that facilitates real-time collaboration.
Communication and Collaboration / Conferencing and Telephones
Pagers and mobile devices (and their data plans) are contracted through the State of Illinois.
Teaching and Learning / Multimedia Services
Multimedia consultations and technical assistance for your classroom media projects.
Teaching and Learning / Multimedia Services
Technology consultants will show you how to use the equipment and software installed in the lab computers.
Information Security / Identity and Access Management
A unique identifier used to access university services and accounts.
Information Security / Identity and Access Management
Everything related to your NetID in one place.
Communication and Collaboration / Email and Collaboration
Active Directory Network Storage (ADNS) is a file-sharing resource through which users can store their files on a Technology Solutions file server. This service provides users with highly redundant, highly available, fully backed-up storage of personal or departmental files. This resource is made available to users whose departments have requested disk space through ADNS.
Information Security
Qualys is a cloud-based vulnerability scanner and threat detector which comes with the ability to run IP based targeted scans or install a lightweight agent on endpoints for continuous monitoring. Qualys not only discovers threats and vulnerabilities but offers known effective ways to solve these threats.
Information Security / Identity and Access Management
UIC's directory of faculty, staff, students and departments.
Professional Services / Professional Development and Training
LinkedIn Learning offers a large collection of video tutorials on leading software, technology, and soft skills. Many tutorials consist of 6-8 hours of detailed training broken down into easy-to-manage 5-15 minute segments. LinkedIn Learning provides engaging career development in many areas and up-to-date training on the latest IT topics including networking, big data, and business intelligence.
Teaching and Learning / Digital Course Materials
Teaching and learning materials that are freely available online for everyone to use.
Administrative and Business
The Office of Organizational Effectiveness provides training, development, and change management services that include communications, instructional design, Ability LMS support, and online conferences and events for all System Offices units and beyond.
Teaching and Learning / Video Streaming
Media-streaming and video capture solution supported by Technology Solutions.
Teaching and Learning / Learning Design
The Center for the Advancement of Teaching Excellence (CATE) can help if you are interested in doing a full or partial course design to improve or create a fully online course, hybrid (flipped) or blended course, HyFlex course, or face-to-face on-campus course.
Information Security / Identity and Access Management / Pb Contact Tools
An application to update employee affiliations, titles, and phone numbers for their respective departments.
Communication and Collaboration / Web Services
People.uic.edu is the free shared personal web hosting platform for our faculty, staff, and students at UIC.
Information Security / Endpoint Security
An easy to use and secure encryption to protect sensitive data on laptops or PCs.
Infrastructure / Data Center Services
Technology Solutions West Campus Data Center provides a server hosting environment including UPS and Generator backup power. This Technology Solutions-controlled space is operated as a university HIPAA covered entity, departmental server resource, in order to provide secure and reliable services for university servers, computing, and data applications.
Teaching and Learning / Multimedia Creation Software
A software option for creating engaging eLearning content.
Research
A web-based survey platform for creating, publishing, and analyzing survey data.
Desktop and Mobile Computing
Recharge Stations allow users to charge their electronic device securely while on the go.
Teaching and Learning / Multimedia Services
The Lightboard Studio allows faculty to record themselves while writing on a tempered, mounted glass board while displaying other relevant materials.
Communication and Collaboration / Web Services
UIC's website platform for departments, centers and labs.
Teaching and Learning / Digital Course Materials
Digital content, eBooks and custom digital course packets.
Information Security
Report any information security incident.
Research
Globus is a platform designed to transfer and manage large amounts of data quickly and reliably across the web. Using this service, researchers can move, share, sync, and discover data via a convenient web interface.
Infrastructure / Network and Connectivity Management
Res-Net is the computer network access available in UIC residence halls. The Res-Net connection provides access to the Internet.
Teaching and Learning / Grading and Proctoring
A custom browser that locks down the testing environment for tests taken in Blackboard.
Teaching and Learning / Grading and Proctoring
Blackboard’s plagiarism prevention tool.
Information Security / Identity and Access Management
Self manage and recover password for your secondary NetID.
Research
The Secure Computing Environment is a secure environment that mitigates the risks of working with electronic personal health information and other types of high-risk data. The SCE eases the burden on the researcher of having to configure and ensure that their computational work environment has been configured with the appropriate security controls and to minimize the risk of exposing high-risk data.
Infrastructure / Server and Storage Management
Professional Services / IT Service Delivery and Support
Use the suggestions below to address some common IT-related questions. If you need further assistance, the Technology Solutions Service Desk is available to help. When contacting the Service Desk, please see the list of questions our staff may ask you, so we can provide you with our best customer service
Communication and Collaboration / Web Services
SharePoint is a tool for collaboration that helps groups of people (e.g. work teams or social groups) share information and work together. Members of the UIC Community can view their designated UIC site collections with SharePoint.
Teaching and Learning / Equipment Lending
Short-term loans of various equipment to support the academic needs of students and faculty.
Information Security / Identity and Access Management
Software system authentication services Bluestem and Shibboleth.
Communication and Collaboration / Conferencing and Telephones
Answer and receive calls to your VoIP phone on your Windows-based system.
Research
Request installation of software on one of UIC's research computing systems.
Teaching and Learning / Classroom Technology and Computer Labs
Service to install software and data files on our network servers for their students to use.
Information Security / Identity and Access Management
Service or Admin accounts that are outside the scope of primary accounts or secondary email accounts.
Teaching and Learning / Learning Design
If you are interested in doing a special learning design project, the Center for the Advancement of Teaching Excellence (CATE) has a team of instructional designers available to meet with you to talk you through the process.
Professional Services / IT Service Delivery and Support
Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software. This service is available at our C-Stop locations.
Communication and Collaboration / Conferencing and Telephones
While the general Telephones service meets day-to-day needs, on occasion there is a need for a larger-scale request, to move/add/change more than one telephone. In these cases, our professional team will work with you to confirm your exact scope needs and provide the cost estimate to complete the efforts.
Communication and Collaboration / Conferencing and Telephones
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Professional Services
Ticketing Systems track request and incident tickets -- a way to record requests that come in via email or the Web and to track the history of responses and changes to the status of the requests to promote efficiency and avoid missed requests.
Information Security
A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).
Teaching and Learning / Classroom Technology and Computer Labs
Technology Solutions offers training on the use of the technology found in UIC's common-use (non-departmental) classrooms.
Information Security / Identity and Access Management
A unique identifier used to access university services and accounts.
Information Security / Identity and Access Management
A self-service account portal to create and manage UIC accounts.
Communication and Collaboration / Mass and Emergency Communications
UIC Alert is a service that allows authorized UIC officials to send email and/or text messages to mobile phones or any text message capable device in the case of a campus emergency.
Information Security / Identity and Access Management / Pb Contact Tools
University Identification Numbers for authorized vendors and external affiliates.
Desktop and Mobile Computing / Printing
U-Print was the standard campus-wide printing system from 1999 to 2019. U-Print is now located in only a few locations on campus and provides a centrally-managed solution for printing.
Teaching and Learning / Multimedia Services
Video recording and editing services for courses that are being converted to blended or online formats.
Teaching and Learning / Classroom Technology and Computer Labs
Newly available as of Spring 2020, the Virtual Computer Lab provides UIC students, faculty, and staff with access to specialized software from their own devices.
Infrastructure / Server and Storage Management
A Virtual Machine is a guest server hosted on a VM host.
Infrastructure / Network and Connectivity Management
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Teaching and Learning / Digital Course Materials
A digital textbook or lab system that offers students access to their course materials on any laptop, tablet, or smartphone device with the VitalSource Bookshelf app.
Communication and Collaboration / Conferencing and Telephones
The voicemail system answers telephone calls when campus members are away or unavailable.
Teaching and Learning / Multimedia Creation Software
A Blackboard tool for creating shared presentations that can include text, voice, or video comments.
Communication and Collaboration / Conferencing and Telephones
Multifunctional video and audio conference web application.
Communication and Collaboration / Web Services
Webhost is a shared hosting solution for groups and departments that wish to maintain custom sites and features support for PHP, CGI, Ruby, Python, Perl, and Node.js. It can be connected to a network share or via SFTP.
Professional Services / Professional Development and Training
Free professional development opportunities on teaching with technology.
Desktop and Mobile Computing / Software and Applications Distribution
WebStore is the primary software distribution source for the University of Illinois. WebStore provides volume-license discounted software products available to students, faculty, and staff at UIC and the other two universities within the University of Illinois System. Learn more at the WebStore website.
Desktop and Mobile Computing / Printing
Wepa is a cloud-based pritning system that offers integrations with Blackboard, Google Drive, and more. With over 70 stations installed across the university, printing is never far away.
Infrastructure / Network and Connectivity Management
The campus network is an enterprise-grade Ethernet network composed of fiber feeds to all campus buildings with fiber optic and copper network cables within buildings. It provides access to all campus resources and to the Internet via three Internet service providers.
Infrastructure / Network and Connectivity Management
The UIC community wireless network identifies itself as UIC-WiFi. Only current students, faculty, and staff can use the UIC-WiFi.
Communication and Collaboration / Conferencing and Telephones
Zoom is a multi-functional video and audio conference web application that combines web-based meetings with integrated collaboration tools.