Liaison Manager

What Is It?

The Liaison Manager application allows Delegate Authorities to manage their unit's liaisons. Liaisons are staff members within each department who have been designated to fulfill a specific role on behalf of their department. Individuals can have more than one liaison role for one or many departments and have access to various tools to fulfill that role.

Only Delegate Authority liaisons can assign all liaison roles, including adding and removing other Delegate Authority liaisons by using the Liaison Manager. However, anyone with a valid NetID and password can search through the Liaison Manager with “read-only” access.


  • Add or remove department liaison roles such as PB Contact, REACH Contact
  • Modify various department liaison roles
  • Search for university liaisons such as, but not limited to, Network Security, REACH and Phonebook contacts


While any UIC individual can review the content in the Liaison Manager, only those individuals defined as Delegate Authorities for their respective unit can make changes to the data.

Who Is Eligible To Use It?

  • Students 
  • Faculty 
  • Staff

Where Can I Get It?

Select the Access Liaison Manager button located on this page. Note: the Safari browser is currently not supported for accessing the Liaison Manager tool. Please use an alternative browser (Firefox, Chrome, Edge, etc).

How Do I Use It?

Use the database to search for your Liaison Manager. You can also learn how to become a UIC Liaison for your department.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time 2-4 business days
Incident Resolution Time 2 business days
Service Availability 24/7
Maintenance Window(s) Approved Technology Solutions maintenance window(s)
Service Notification Channel(s)  IT Service Notices
Access Liaison Manager

Related Articles (2)

Instruction of how a delegate authority assigns liaison roles for their department
A Delegate Authority in each unit can assign and update UIC Liaisons (REACH, Phonebook contacts, Network Security, EcoReps and Webmasters) by using the


Service ID: 392
Mon 12/21/20 7:38 PM
Thu 4/13/23 2:21 PM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.