Endpoint Backups

Tags crashplan

What Is It?

CrashPlan is an online backup service that boasts an excellent interface, unlimited storage plans, and the ability to back up to your own internet-connected computers. CrashPlan is not offered for server backups, or personal data from privately-owned computers, but is available for backups of UIC-related data on individual UIC-owned devices.

Other Service Names



  • Linux, Windows, Mac client available
  • Simple to use and installs with one click
  • Backups automatically begin after install and continue to back up hourly
  • Backups retained weekly for up 90 days which helps mitigate the risk of ransomware
  • Backup unlimited devices
  • Clients automatically upgrade to the newest version
  • Unlimited storage space for backups
  • Data stored in the cloud
  • Easily restore files from the client


  • Only University-owned devices can be backed up using this service.

Who Is Eligible To Use It?

  • Faculty
  • Staff

Where Can I Get It?

Select the Request New or Updated Crashplan Org button on this page to create a new org or add/remove users. All UIC faculty and staff have Crashplan accounts created automatically.

How Do I Use It?

Learn how to get started with backups for desktops and laptops.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Automatically provisioned
Incident Resolution Time 1-2 business days
Service Availability 24x7
Maintenance Window(s) Approved Technology Solutions maintenance window(s)
Service Notification Channel(s) IT Service Notices
Request New or Updated Crashplan Org

Related Articles (4)

All faculty and staff automatically have a Crashplan account created for them 24 hours after their UIC account has been created. To begin using Crashplan, simply install the client on your machine and your files should automatically begin backing up.

NOTE: Crashplan is free to use for all faculty and staff.
This article details how to troubleshoot problems with CrashPlan.
This article details information on backups for administrators.


Service ID: 442
Mon 12/21/20 7:38 PM
Sun 6/26/22 1:38 AM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.