What Is It?
CrashPlan is an online backup service that boasts an excellent interface, unlimited storage plans, and the ability to back up to your own internet-connected computers. CrashPlan is not offered for server backups, or personal data from privately-owned computers, but is available for backups of UIC-related data on individual UIC-owned devices.
Other Service Names
Crashplan
Features
- Linux, Windows, Mac client available
- Simple to use and installs with one click
- Backups automatically begin after install and continue to back up hourly
- Backups retained weekly for up 90 days which helps mitigate the risk of ransomware
- Backup unlimited devices
- Clients automatically upgrade to the newest version
- Unlimited storage space for backups
- Data stored in the cloud
- Easily restore files from the client
Requirements
- Only University-owned devices can be backed up using this service.
Who Is Eligible To Use It?
Where Can I Get It?
Select the Request New or Updated Crashplan Org button on this page to create a new org or add/remove users. All UIC faculty and staff have Crashplan accounts created automatically.
How Do I Use It?
Learn how to get started with backups for desktops and laptops.
How Much Does It Cost?
This service is funded by the University; there are no direct costs to clients.
How Can I Get Support?
If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.
Service Levels
| Service Request Fulfillment Time |
Automatically provisioned |
| Incident Resolution Time |
1-2 business days |
| Service Availability |
24x7 |
| Maintenance Window(s) |
Approved Technology Solutions maintenance window(s) |
| Service Notification Channel(s) |
IT Service Notices |