What Is It?
IT Security is a service that controls access and modification of sensitive or confidential data to authorized people.
It ensures that people data is available to the people who should have access, data is not available to people who should not have access, and data isn't incorrectly modified or destroyed.
Other Service Names
Banner access
Chrome River access
EDW access
Adobe Sign access
Unit Security Contact
Department Security Contact
Security Incident Report
Who Is Eligible To Use It?
Faculty/staff within the College of Medicine are able to submit requests here.
If you need a Unit Security Contact (USC)'s help, please visit the USC List at https://go.uic.edu/usclist to find out who your department's primary and backup USCs are first before submitting a request here.
Where Can I Get It?
Right here, on this page. Select the appropriate button in the right-hand side of this page to submit your request.
How Do I Use It?
Select the appropriate button in the right-hand side of this page to submit your request.
How Much Does It Cost?
How much do you have?
Just kidding. These services are free for employees in the Office of the Dean and part of the cost-recovery cost for departments with an active support MOU with COMIR.
How Can I Get Support?
All security requests and reports are handled through the portal here at help.uic.edu/medicine .
Service Levels
| Initial Response Time |
24 business hours |
| Service Request Fulfillment Time |
Varies depending on the nature and complexity of the issue. |
| Incident Resolution Time |
Varies depending on the nature and complexity of the issue. |
| Service Availability |
Normal business hours. |
| Maintenance Window(s) |
Will be announced 5 business days before window occurs. |
| Service Notification Channel(s) |
TBD. |