Business Analysis (Draft)

What Is It?

A Business Analyst is a professional who helps identify business needs and find solutions. They play a crucial role in understanding and improving business processes, eliciting requirements, and ensuring projects align with organizational goals. A Business Analyst acts as the voice of end users, to make sure their needs are heard by the project team. 

Examples of BA engagements include: 

• Selecting a tool that meets business needs  
• Assessing effectiveness of an existing tool  
• Analyzing a business process  
• Confirming that projects align with organizational goals 

Who Is Eligible To Use It?

Faculty and staff may request a business analysis engagement for their team or unit. 

Where Can I Get It?

Select the Request Service button on this page to submit your request. 

How Do I Use It?

When you request an engagement, you will be put into a queue of requests. Once our team is ready to work with you, we will reach out to set up a consultation meeting and work with you to set up a plan for the engagement. This could include meetings with your team, individual interviews, surveys, building use cases, etc. At the end of the engagement, you will receive a report with our findings and recommendations. 

How Much Does It Cost?

Currently, there is no cost as we build and refine this service. 

How Can I Get Support?

Technology Solutions welcomes any questions you have about this service. Please reach out to us at PPMO@uic.edu.  

Service Levels