What Is It?
The School of Law IT Helpdesk provides basic technical support for student, faculty, and staff. Assisting with connections to UIC-Law WiFi, computers connected to the network, printers, and copiers, including problem diagnosis.
Features
- Assistance with setup of Duo 2-Factor Authentication
- Support for UIC-Law Wifi
- Assistance with installing software offered through the UIC Webstore
- Network connection problems and Internet browser issues
Requirements
[Requirement information, if applicable]
Who Is Eligible To Use It?
Where Can I Get It?
To request assistance from the ITS Law-Helpdesk, please email us at law-helpdesk@uic.edu.
How Can I Get Support?
If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.
Service Levels
| Service Request Fulfillment Time |
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| Incident Resolution Time |
Varies depending on the severity level of the technical issue. Best effort is put towards resolving the incident on the first contact. |
| Service Availability |
Monday through Thursday 8:30am to 6:30pm, Fridays 9:00am to 5:00pm. |
| Maintenance Window(s) |
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| Service Notification Channel(s) |
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