Device Management and Protection

What Is It?

The Endpoint Management service delivers centralized technology to aid in the comprehensive management of endpoint computers. The Endpoint Management service provides tools for IT staff to help manage applications, update software, deploy operating systems, and help ensure desktop/laptop compliance within university policies.

Other Service Names

Endpoint Management, Encryption

Features

  • Windows Device Management via MECM or Intune
  • Apple Device Management via Jamf
  • Device Encryption via Apple FileVault or Microsoft BitLocker
  • Antimalware protection via Microsoft Defender

Who Is Eligible To Use It?

  • IT Pros

Where Can I Get It?

To get started, use the appropriate button on this page to Submit Request for either Intune or Jamf.

How Do I Use It?

End users should contact their local IT for support.

How Can I Find Out More?

View How can Device Management help me / my unit? for additional information. Technology Solutions also welcomes any questions you have about this service. Please reach out to us.

 
Submit Request for Jamf Endpoint Management Submit Request for Intune Endpoint Management Recover BitLocker Encryption Key Request Microsoft Defender

Related Articles (1)

How do I obtain access to the Apple eCommerce site for a UIC-managed Apple ID?
To obtain access to the eCommerce site using your UIC-managed Apple ID (i.e., netid@uic.edu), you must go through a few steps.

Details

Service ID: 711
Created
Sat 6/25/22 6:35 PM
Modified
Thu 5/4/23 1:13 PM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.
06/24/2022

Service Offerings (5)

Jamf
Jamf is the industry standard when it comes to the management of iOS devices (iPhones and iPads), macOS computers (MacBooks, iMacs, etc.), and tvOS devices (Apple TV). It's used to set up and pre-configure new devices, enhancing the user out of box experience (OOBE).
Microsoft Intune
Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM). You control how your unit's devices are used, including mobile phones, tablets, and laptops. You can also configure specific policies to control applications. The Intune
Apple Filevault Encryption
FileVault is full disk encryption for Mac.
Microsoft BitLocker Encryption
BitLocker is Microsoft's full disk encryption solution for Windows devices.
Microsoft Defender for Endpoint
Microsoft Defender for Endpoint is a holistic, cloud delivered endpoint security solution.