Qualtrics Surveys

What Is It?

Qualtrics Research Core is a web-based survey platform for creating, publishing, and analyzing survey data available to support teaching and academic research. The Qualtrics survey platform is highly customizable and offers advanced questions and the ability to collaborate with others.

Qualtrics Review Update: For updates regarding the review and renewal of Qualtrics please see our latest news article.


With a UIC Qualtrics account, you can conduct surveys with an unlimited number of responses. If you leave UIC, your data can be migrated to a different Qualtrics account or transferred to someone else within the university. Qualtrics features include:

  • 100 surveys and question types in the Qualtrics Library
  • Powerful survey mailer to track, remind and thank respondents
  • Advanced capabilities including branching, looping, piping, polling, trigger-based responses, and audio/video insertion
  • Integrated graphics and statistical tools
  • Export data into multiple formats like Excel, SPSS, PDF, PowerPoint or Word
  • Collaborate and share surveys among users
  • Use customization to create user-friendly surveys in minutes without prior training
  • Embed graphics, video, or audio clips easily
  • Personalize email invitations and reminders
  • Access a full range of support and training resources through Qualtrics Support


A valid UIC NetID and common password are required to create and manage surveys. First-time users will be asked whether they want to create a new account or import data from an existing Qualtrics account.


Qualtrics offers a number of products beyond the Research Core. UIC’s enterprise license covers only the following components within the Research Core: University branded URL and theme, Single Sign-On, advanced question types, and SMS Surveys.

Who Is Eligible To Use It?

  • Faculty
  • Students
  • Staff

Where Can I Get It?

Select the Access Qualtrics button located on this page.

How Do I Use It?

How to find instructional documentation and training on Qualtrics

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Surveys are generated upon demand.
Incident Resolution Time Qualtrics support is provided directly by the vendor at qualtrics.com/support.
Service Availability 24x7
Maintenance Window(s) No maintenance windows
Service Notification Channel(s) Qualtrics Status Page
Access Qualtrics

Related Articles (23)

UIC has an unlimited license with Qualtrics.
Qualtrics surveys can be configured to require participants to authenticate with UIC credentials to complete the survey. This article provides information on how to enable this requirement.
Each theme contains default colors, fonts, and styling for your survey. In the Look & feel menu, you'll find the Survey Theme Library, which contains all your available survey themes. Qualtrics has both UIC- and Qualtrics-designed templates available.
UIC Qualtrics is accessed via UIC NetIDs which can only be assigned to individuals. Due to this restriction, please note that a single group account cannot be created for multiple individuals to share in Qualtrics.
On occasion, those with accounts at uic.qualtrics.com might not be able to find a particular survey that should be available to them in their account.
There is a default maximum of 55 active surveys in a single UIC Qualtrics user's queue.
Qualtrics now requires all users to sign in through the Support Center to reach out to them.
There are multiple methods of distributing Qualtrics surveys. One of the most popular methods is using an which allows you to send a single link for all potential respondents. The downside of this type of link is that it will allow with the link to access and submit a response to your survey - this means that the survey link could be forwarded to others outside of your intended
In order to use a non-accessible type question in Qualtrics, you need to request an exception to the defaulted Qualtrics accessibility limit. In the event that a user both absolutely requires the use of a non-accessible question type and can assure that his/her survey will not be distributed to the public, override requests may be made with the Technology Solutions Service Desk.
You can request API be enabled in your Qualtrics account by contacting Technology Solutions.
UIC students, faculty and staff can use their UIC NetID and password to create an account and login into the UIC Qualtrics portal.
Help for Qualtrics is provided by both Technology Solutions and Qualtrics Support (the vendor support team), with both groups being responsible for different aspects of support.
Qualtrics has a number of paid add-on features such as the Qualtrics Offline App "https://www.qualtrics.com/support/survey-platfo...
Qualtrics surveys allow collaboration.
There are two ways to transfer ownership on a Qualtrics survey.


Service ID: 421
Mon 12/21/20 7:38 PM
Sun 6/26/22 2:13 AM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.