Digital Accessibility Exception Request

What Is It?

All websites, web applications, and other electronic and information resources must comply with technical accessibility standards under the UIC Information and Communications Technology (ICT) Accessibility Policy. If achieving compliance is not possible, the ICT Accessibility Exception Request procedure must be followed. This is the formal process to request exceptions to the UIC ICT Accessibility Policy for specific technology or content. The exception request is to be used for all inaccessible technologies including purchase, renewal, and software developed in UIC.

Other Service Names

UIC ICT Exception Process


Anyone adopting inaccessible technology must submit a request to initiate the Digital Accessibility Exception Process using the Accessibility Exception Request Form. The Accessibility Exception process does not waive the responsibility to provide the same information and content to people with disabilities. Accessibility Exception Requests must be accompanied by a plan for equally effective alternative access or a rationale for why such a plan is not possible.

Where Can I Get It?

Select the Request Exception button on this page.

How Do I Use It?

Please refer to the Accessibility Exception Review Process

How Much Does It Cost?

There is no cost for requesting exceptions.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Initial Response Target 5 business days
Service Request Fulfillment Time 3 weeks
Request Exception


Service ID: 717
Sat 6/25/22 10:17 PM
Fri 1/27/23 12:12 PM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.