Emergency Phones

What Is It?

Startel, the campus-wide public security system, is maintained and operated by Technology Solutions. The system is best identified by the 8-foot, blue-light bollards or posts located throughout the public walkways, restrooms, common areas, and elevators on the East and West campuses. Startel units offer direct access to the UIC Police Department; press the red call button to call for assistance. There are over 1,475 Startel units throughout campus. These units self-test daily to ensure reliability in an emergency.

Features

  • Panic buttons are the newest addition to the Startel System. Panic buttons are one-way communication devices mounted in higher risk environments, usually under desks. These are called Silent Startels. With a single press of the button, the call will go directly to the UIC Police without a sound or indication. The UIC Police will be able to hear audio in the event the button is pressed, which gives officers a better understanding of circumstances before arrival.

Who Is Eligible To Use It?

Can be used by any member of the general public who is physically present on the UIC campus and feels threatened can use the system.

Where Can I Get It?

There are over 1,475 Startel units throughout campus. The system is best identified by the 8-foot, blue-light bollards or posts located throughout the public walkways, restrooms, common areas, and elevators on the East and West campuses.

How Do I Use It?

Press the call button on a Startel unit to call for assistance. Once pressed, the call will be immediately dispatched to the UIC Police. For more information on the Startel System, please read the Startel section on the UIC Police's Community Relations and Crime Prevention page.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

Contact Technology Solutions by sending an email to startel@uic.edu.

Service Levels

Service Request Fulfillment Time 7-10 business days
Incident Resolution Time 3 business days
Service Availability 24x7
Maintenance Window(s) N/A
Service Notification Channel(s) Email distribution list
 

Related Articles (1)

Details

Service ID: 427
Created
Mon 12/21/20 7:38 PM
Modified
Thu 2/11/21 9:46 AM
Service Review Date
Date of the most recent review of this service.
12/23/2020