JACSW IT Support Services

What Is It?

The JACSW IT Support Services are available to assist the JACSW community with their IT questions and address any problems that arise.

Other Service Names

JACSW IT Support, JACSW Help Desk


Users seeking help from JACSW IT Services should be part of the JACSW user community.

Who Is Eligible To Use It?

  • Faculty
  • Staff
  • Students

How Can I Get Support?

Select the Request Service button on this page to request support for an IT issue

Service Levels

Service Request Fulfillment Time Within 5 business days
Incident Resolution Time Varies based on the type of question or problem. Within 5 business days for low impact/urgency.
Service Availability Monday through Friday, hours depending on class offerings
Maintenance Window(s) Varies
Service Notification Channel(s) IT Service Notices
Request Service


Service ID: 780
Mon 4/17/23 12:45 PM
Wed 5/10/23 9:41 AM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.