College of Dentistry - Dental Billing

What Is It?

College of Dentistry provides clinic staff the ability to request information and corrections to patient accounts for billing of services received from the College.

Other Service Names

Payments, rebilling, adjustments, claims, appeals, insurance portal access, payment portal inquiries, and refund statuses.

Features

  • Request to rebill treatment(s)
  • Request to remove adjustments/write-offs
  • Request to void a claim
  • Request to appeal a denial
  • Inquiries about payments made via the payment portal
  • Insurance portal access for new users: For campus care portal access, Please email cchealth@uic.edu with your name and UIN
  • Insurance portal assistance for a password: For Delta Dental password assistance please call 1-800-323-1743 (DD of IL) or  1-800-589-4712 For the Delta Dental National Portal
  • Payment inquiry for patient checks that were mailed
  • Inquiry about refund check status

 

Who Is Eligible To Use It?

  • Clinic staff
  • Fiscal clerks,
  • Service providers

 

Where Can I Get It?

Select the appropriate Request Service button located on the top right corner of this page.

 

How Can I Get Support?

Select the appropriate Request Service button located on the top right corner of this page. If you are a patient, you may alternatively send an email to codbilling@uic.edu for assistance. 

Service Levels

Initial Response Time 24-48 hours 
Service Request Fulfillment Time Varies by request (48 hours usually)
Service Availability Monday -Friday 9 am-5 pm
 
Request Service

Details

Service ID: 758
Created
Mon 2/27/23 2:03 PM
Modified
Tue 4/4/23 3:59 PM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.
02/01/2024