Physical Server Hosting

What Is It?

Technology Solutions West Campus Data Center provides a server hosting environment including UPS and Generator backup power. This Technology Solutions-controlled space is operated as a university HIPAA covered entity, departmental server resource, in order to provide secure and reliable services for university servers, computing, and data applications.

Features

  • Standard 1 GB Ethernet to campus backbone is available
  • The Data Center is under video surveillance 24/7
  • All locations are secured 24/7
  • Access is granted through authorization by contacting Technology Solutions Network Operations Center
  • Fire suppression and environmental controls
  • Technology Solutions will ensure the data center operates within the Industry (ASHRAE) recommend cooling range for data centers
  • Technology Solutions will notify tenant of planned maintenance and incidents that may impact co-located equipment
  • In case of a planned outage for an infrastructure system (e.g., power outage, UPS testing), each tenant will be contacted in advance
  • Change controls and planned outages will occur during the standard change control window
  • Infrastructure components and systems are covered under support and maintenance contracts and tested weekly, monthly, bi-annually, or quarterly, depending on component

Requirements

  • All authorized tenants and visitors must sign in/out at designated sign in sheet
  • Server must meet rack mount specifications
  • Contact information for server administrators, departmental personnel, and hardware inventory must be updated / kept current at all times

Applicability 

Clients are responsible for adhering to the following Administrative Guidelines while utilizing this service:

  • Tenant must not interfere with Technology Solutions hardware or property, including moving raised-floor tiles
  • Tenant is not authorized to use data center space for long-term storage of non-production hardware or accessories (e.g. cardboard boxes)
  • Tenants are responsible for not overloading their circuits and are required to contact the Technology Solutions Staff prior to executing new equipment installations
  • Tenants of this service are responsible for the installation, operation, and maintenance of the equipment in their rack(s)
  • Data Center access on your key card or allowing an escorted guest means you are agreeing to the terms outlined in the Data Center access agreement document

Who Is Eligible To Use It?

  • Faculty
  • Staff

Where Can I Get It?

Click the "[Access/Request]" button on the right side of this page.

How Do I Use It?

Learn more about Technology Solutions West Campus Data Center features and requirements. 

How Much Does It Cost?

  Bronze Silver Gold
Temperature and humidity controlled environment
Fire detection and suppression system
Physical security and video monitoring
UPS power conditioning and backup  
Emergency generator    
Remote support from on-site staff    
Datacenter access and on-site support By Appointment 5x8 7x24
Network connections included per Rack Unit (1U) 1 2 2
Yearly charge per Rack Unit (1U) - up to 300W $72.00 $120.00 $216.00

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Fulfillment time is dependent on Bronze, Silver, or Gold level of selection
Incident Resolution Time Incident resolution time is dependent on Bronze, Silver, or Gold level of selection
Service Availability 24x7
Maintenance Window(s) ​Approved Technology Solutions maintenance window(s)
Service Notification Channel(s) Technology Solutions Service Notices
 
Request Server Hosting

Details

Service ID: 439
Created
Mon 12/21/20 7:38 PM
Modified
Thu 2/11/21 9:39 PM
Service Review Date
Date of the most recent review of this service.
12/23/2020