What Is It?
Instructors and students can access a variety of services to create multimedia materials for use in their courses, as well as multimedia assistance on academic projects. Multimedia projects include digitizing and conversion, creation and conversion of video, the use of a Lightboard recording studio to create video lectures, and the creation of fully interactive multimedia objects.
Other Service Names
Media Production & Conversion; Video Recording Studio; Lightboard Studio
Features
Visit the Multimedia Services page for details of this service.
Who Is Eligible To Use It?
Varies by specific service offering.
Where Can I Get It?
Select the Request Multimedia Services button located on this page.
How Do I Use It?
Learn more about this service by visiting the Multimedia Services page on the Center for the Advancement of Teaching Excellence (CATE) website.
How Much Does It Cost?
This service is funded by the University; there are no direct costs to clients.
How Can I Get Support?
If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.
Service Levels
| Service Request Fulfillment Time |
Requests for service/information will be responded to within 1 business day. A specific timeline for completing the project will be given at the initial meeting/communication. Timeline is dependent upon the nature of the request and availability of resources. Projects are completed on a first-come, first-serve basis. |
| Incident Resolution Time |
Within 2 business days (for problems with the media produced in the Multimedia Lab) |
| Service Availability |
During Multimedia Lab hours |
| Maintenance Window(s) |
University Holidays |
| Service Notification Channel(s) |
Direct email with clients |