Website Assistance

What Is It?

The Office of Marketing and Communications at UI COM provides website support to the College of Medicine departments at the Chicago campus.

Services such as

  • Adding pages to the website
  • Updating existing pages
  • Training users to work with the website
  • etc.


Support is provided to the main COM website and the Chicago campus COM website

Who Is Eligible To Use It?

COM Faculty/Staff and Students assisting COM departments with website updates.

Where Can I Get It?

Via this TDX portal (top right blue button: Submit Web Request).

Service Levels

Initial Response Time  1-2  business days
Incident Resolution Time Depending on the complexity of the request, the timeframe may vary. Typical resolution time is 3-5 business days.
Service Availability Business hours, M-F, 9-5 PM, and reflective of University holidays.



Submit Web Request


Service ID: 854
Fri 6/16/23 5:21 PM
Thu 7/20/23 7:52 AM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.