What Is It?
The Office of Marketing and Communications at UI COM provides website support to the College of Medicine departments at the Chicago campus.
Services such as
- Adding pages to the website
- Updating existing pages
- Training users to work with the website
- etc.
Requirements
Support is provided to the main COM website https://medicine.uic.edu and the Chicago campus COM website https://chicago.medicine.uic.edu.
Who Is Eligible To Use It?
COM Faculty/Staff and Students assisting COM departments with website updates.
Where Can I Get It?
Via this TDX portal (top right blue button: Submit Web Request).
Service Levels
| Initial Response Time |
1-2 business days |
| Incident Resolution Time |
Depending on the complexity of the request, the timeframe may vary. Typical resolution time is 3-5 business days. |
| Service Availability |
Business hours, M-F, 9-5 PM, and reflective of University holidays. |