What Is It?
The LAS Help Desk is available to assist the UIC community with their IT questions and address any problems that arise.
Other Service Names
LAS Service Desk, LAS IT
Who Is Eligible To Use It?
- LAS Faculty
- LAS Staff
- LAS Students
UIC Employees outside of LAS should contact their departmental service desk or Technology Solutions.
How Do I Use It?
Select the Ask a Question button on this page to ask an IT question. If you are having an IT problem then choose Report a Problem.
How Can I Get Support?
You may email lassupport@uic.edu or call 312-996-5237.
Service Levels
| Initial Response Time |
Within 1 business day |
| Resolution / Fulfillment Time |
Varies based on the type of question or problem. Within 2-3 business days for low impact/urgency. |
| Service Availability |
Monday through Friday, 9:00am to 5:00pm |
| Maintenance Window(s) |
Saturdays- Every 4-6 weeks |
| Service Notification Channel(s) |
IT Service Notices |