College of Dentistry - Offboarding user

What Is It?

College of Dentistry Offboarding process is designed to facilitate the termination of services associated with the exiting user/member of the College. 

Other Service Names

Termination, Deactivation, Retiring, Access removal.

To offboard a team or group of more than 5 members, please mention the names and NetID of the users to offboard in the "Additional Details(if any)" section in the Request Service form with the same required fields as in the requirements below.


This form is to be completed and submitted by the Business Manager or direct supervisor of the exiting user. Once the form is filled out, the following services associated with the exiting employee will be deactivated: 

  • HR system access 

  • Keys and building access  

  • axiUm access  

  • IT equipment handover 

  • IT system access 

Please remember to return all devices assigned to the exiting employee, including desktops, laptops, monitors, docking stations, and any other relevant equipment 


The requester should have the following details about the user who needs to be removed from the system:

  • NetID
  • Full Name
  • Termination Action: Immediate (Urgent) / End of Business Day (Today) / On Termination Date
  • Termination Date

Who Is Eligible To Use It?

Requester should be 

  • HR Staff   

  • Business Manager   

  • Clinic Manager

  • Department Head Assistants

  • Direct supervisor of the exiting user

How Can I Get Support?

To start the Offboarding process, please click on the Request Service button on the top right of the page. 
If you are experiencing a problem with this service, please reach out to us at COD IT Helpdesk Service or call us at (312) 413-3182 or (312) 413-4731.

Service Levels

Initial Response Time

Within 24 hours

(If an urgent issue arises, please contact the COD IT Helpdesk or HR Manager.)

Service Request Fulfillment Time Within 72 hours 
Service Availability Monday through Friday 8:30 am to 5:00 pm 
Request Service


Service ID: 867
Tue 6/27/23 11:19 AM
Mon 9/11/23 11:23 AM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.