What Is It?

DeptUpdate is an application available to departmental designated Phonebook Contacts, which is used only for departmental information and positions, as seen in the unit listings. Updates in DeptUpdate appear immediately in the unit listings.


  • Add new Positions.
  • Assign an individual to a position.
  • Modify/add contact information for your unit, including phone, addresses, fax, and URLs.
  • Modify information for existing positions.
  • Delete an existing Position.
  • Reorder/shuffle Positions


Must be a designated Phonebook Contact for your unit.

Who Is Eligible To Use It?

  • Phonebook Contacts

Where Can I Get It?

To access DeptUpdate, select the Access DeptUpdate button located on this page.

How Do I Use It?

Learn more about how to use DeptUpdate

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Requests are fulfilled in real time
Incident Resolution Time 1 business day except for NetID creation failure - 3 business days
Service Availability Application Available 24/7
Maintenance Window(s) Approved ACCC maintenance window(s)
Service Notification Channel(s)
Database maintenance of directory data and affiliations occurs daily with no downtime
Access DeptUpdate

Related Articles (8)

Designated Phonebook Contacts are able to access the DeptUpdate page
Instructions on editing the "also known as" and "keywords" link in DeptUpdate
This article explains how to expire or remove an employee from the directory using PBUpdate if you are an authorized Phonebook Contact.
DeptUpdate is used to update the departments Directory listing that can be found in the A-Z Listing.
The UIC Directory is an online directory of current UIC students, faculty and staff. The Directory also includes a complete listing of campus units and unit rosters.
Congratulations! You have been assigned to be your department's Phonebook Contact (PbContact/PB). Rest assured this article will provide instructions and guide you on what you need to function in your new PbContact/PB role.
Explains how designated Phonebook Contacts can use DeptUpdate.
Departmental phonebook contacts have access to the UIC Wiki that explains how to work with these tools.


Service ID: 407
Mon 12/21/20 7:38 PM
Fri 3/25/22 12:33 PM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.