NetID Center

What Is It?

The NetID Center allows you to self-manage and recover your password without calling the help desk, in the event you either need to update or forgot your password.

Features

  • Manage your password
  • Set up 2-Factor Authentication
  • Manage your recovery methods
  • Create a temporary passcode
  • Find a Help Guide and Security Tips

Requirements

A valid activated NetID.

Who Is Eligible To Use It?

  • Faculty
  • Staff
  • Students

Where Can I Get It?

Select the Manage Password button located on this page.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Password set-up and resets - Fulfilled in real-time by self-service applications
Incident Resolution Time Outage of system or process involved in password management – restored within 1 business day
Individual password reset failure - up to 3 business days
Service Availability
24/7
Maintenance Window(s)
Standard maintenance for application updates during ​approved ACCC maintenance window(s).
Database maintenance of directory data and affiliations occurs daily with no downtime
Service Notification Channel(s)
Technology Solutions Service Notices
REACH distribution email list
PB Contacts listserv (only for changes to PB-related applications)