Password Management

What Is It?

The password management service allows you to change and recover the password for credentials assigned to you, as well as to manage two-factor authentication devices and settings for your accounts.


A valid activated NetID.

Who Is Eligible To Use It?

  • Faculty
  • Staff
  • Students

Where Can I Get It?

In most cases, select the Manage Password & 2FA button located on this page. If you have been assigned a secondary NetID for specific uses, select the Manage Secondary NetID Password button.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Password set-up and resets are fulfilled in real-time by self-service applications
Incident Resolution Time Outage of system or process involved in password management – restored within 1 business day
Individual password reset failure - up to 3 business days
Service Availability
Maintenance Window(s) In Development
Service Notification Channel(s)
IT Service Notices
Manage Password & 2FA Manage Secondary NetID Password


Service ID: 387
Mon 12/21/20 7:38 PM
Sun 6/26/22 1:46 AM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.

Service Offerings (2)

NetID Center
The NetID Center allows you to self-manage and recover your password without calling the help desk, in the event you need to update, or forgot, your password.