Password Management

What Is It?

The password management service allows you to change and recover the password for credentials assigned to you, as well as to manage two-factor authentication devices and settings for your accounts.

Requirements

A valid activated NetID.

Who Is Eligible To Use It?

  • Faculty
  • Staff
  • Students

Where Can I Get It?

In most cases, select the Manage Password & 2FA button located on this page. If you have been assigned a secondary NetID for specific uses, select the Manage Secondary NetID Password button.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Password set-up and resets are fulfilled in real-time by self-service applications
Incident Resolution Time Outage of system or process involved in password management – restored within 1 business day
Individual password reset failure - up to 3 business days
Service Availability
24x7
Maintenance Window(s) In Development
Service Notification Channel(s)
IT Service Notices
 
Manage Password & 2FA Manage Secondary NetID Password

Related Articles (7)

How can I change my existing university NetID password?
You can self-manage your university password via the NetID Center
How can I recover or change the password to my secondary NetID?
Explains how to change the password to your secondary NetID if you no longer remember it.
How do I check or update my password recovery options?
Explains how a UIC student, faculty or staff can review and/or modify their password recovery options.
How do I set up or update password recovery options?
Explains ways a person can update or recover their password
How do I sync my university NetID password?
If you find that your university password is working for some systems but not others, it may be useful to try a password sync. This means that you will change your password to the same thing that it is currently set to so that your current password is sent to all systems.
I forgot my university NetID password, what should I do?
Passwords can be recovered using self-service options or with assistance from university IT.
What is 2-Factor Authentication?
2-factor authentication (2FA) is an extra layer of security protection for your sensitive, personal university data.

Details

Service ID: 387
Created
Mon 12/21/20 7:38 PM
Modified
Wed 8/9/23 11:00 AM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.
06/24/2022

Service Offerings (2)

NetID Center
The NetID Center allows you to self-manage and recover your password without calling the help desk, in the event you need to update, or forgot, your password.
Secondary NetID Password Management