IT Infrastructure

What Is It?

AHS IT can provide support regarding various IT systems including the wired and wireless networks in AHS buildings, and access to network resources including printers and file storage.

Features

  • Wired Network Port Troubleshooting
  • Wired Network Port Service Request
  • Wireless Network Troubleshooting
  • Wireless Access Point Service Request
  • Enterprise Printer/Copier Setup
  • Network Printer Access
  • Network Drive Access

Requirements

  • Building
  • Room Number
  • Requester Name
  • Issue Description
  • Departmental Approval (If Applicable)
  • Port Number (If Applicable)
  • Requested Printers (If Applicable)
  • Requested Network Drives (If Applicable)

Who Is Eligible To Use It?

AHS Faculty or Staff

Where Can I Get It?

Choose the "Request IT Infrastructure Support" button on this page.

How Do I Use It?

The following Knowledge Base articles may provide useful information:

How Can I Get Support?

If you are experiencing a problem with this service, please contact the AHS-IT Helpdesk.