Teaching and Learning

Articles (159)

Are there costs for the Technology Solutions Extended Laptop Loan program?

The Technology Solutions Extended Laptop Loan program is funded by the student Library/IT Assessment. There is no additional cost for this service to Technology SolutionsELL recipients.

Can I paste text from MS Word onto Blackboard?

You can add text using the content editor

Can I put equipment on reservation?

Checking out equipment is on a first-come, first-serve basis.

Can I receive assistance with my media conversions?

The Academic Multimedia Lab of the Learning Technology Solutions (LTS) team provides in-depth assistance in multimedia digitizing and conversion, to digitizing video clips, transferring VHS video tapes to DVDs, or creating streaming video clips well-suited for web distribution.

Can I use a Respondus with a Chromebook?

A “beta” release of a new Chromebook extension for LockDown Browser is currently available for exams delivered in Blackboard Learn (Original view). This version of the LockDown Browser Chromebook extension also supports Respondus Monitor. During the beta period, instructors will need to allow the use of LockDown Browser for Chromebook on a per exam basis.

Can I use SoftChalk to create eLearning content for my course?

SoftChalk is software used to create interactive digital learning content.

Can students hand-write or draw answers in Gradescope?

This article outlines the two types of Gradescope assignments that work best for handwritten answers.

Can students use multiple monitors with Respondus Lockdown Browser?

Students will experience problems when using Respondus Lockdown Browser with multiple monitors.

Do I need a different link in Blackboard Learn for each exam or assignment I want to grade in Gradescope?

No, instructors do not need a different link in Blackboard for each exam or assignment to be graded in Gradescope.

Does Gradescope have a Student Preview?

This article refers to a student view mode in Gradescope.

How can a student take an exam on an iPad that requires Respondus Lockdown Browser?

Taking an exam with Respondus Lockdown Browser on an iPad can only be accomplished if the instructor changes settings detailed here.

How can an instructor reserve equipment for in-class use?

Reservations for faculty require 2 business days notice.

How can I access Adobe Creative Cloud as a student?

While the on-campus computer labs are unavailable, UIC students who need to use Adobe Creative Cloud applications for their studies are able to request one-year access to an Adobe Creative Cloud Enterprise ID.

How can I access iThenticate?

iThenticate is a cloud-based anti-plagiarism software available to faculty and graduate students to check papers, theses, grant proposals, books, etc. Undergraduate students should use SafeAssign (part of Blackboard) to check undergraduate papers.

How can I access UIC Library resources when not on campus?

Some resources managed by the UIC Library require the use of the Virtual Private Network (VPN) when you are not physically on-campus.

How can I caption a video that is intended for a Blackboard course?

You can add captions to a video in different ways. Some systems, like Panopto, and Echo360, provide ASR (automatic speech recognition).

How can I copy files to and from my local desktop to my Virtual Computer Lab machine?

To work on your files in the Virtual Computer Lab environment you can copy them from your local machine by using OneDrive or, if using a Windows computer, directly from your local drive by taking the following steps:

How can I get support for the Virtual Computer Lab?

The fastest way to get support for the Virtual Computer Lab environment is by using our support form.

How can I learn more about Blackboard?

The article explains the options available for learning more about Blackboard.

How can I publish a SoftChalk lesson?

A SoftChalk create lesson can no longer be published to Blackboard using the Score Center. It must be published from SoftChalk as a SCORM package.

How can I reserve the Lightboard Studio?

Instructors and TAs can make a reservation to use the Lightboard Studio located on the second floor of the Daley Library. We require a 48-hour notice for reservations and practice session requests.

How can I save my Zoom recordings to Echo360?

Recordings from Zoom meetings using Record to the Cloud will be automatically uploaded to Echo360 after adjusting account settings.

How can I share audio in a Blackboard Collaborate session when using a Mac?

Audio from a podcast or in conjunction with a video clip can be shared with participants successfully using this information.

How can I share audio in a Blackboard Collaborate session when using a Windows PC?

Audio from a podcast or in conjunction with a video clip can be shared with participants successfully using this information.

How can I start building a Social Presence in my course(s) to promote student engagement?

The following are ideas to improve and promote Asynchronous student engagement.

How can I take attendance for Zoom sessions?

This article details how to take attendance for Zoom sessions.

How can I use Blackboard Collaborate in classrooms for synchronous teaching?

Blackboard Collaborate can be used in classrooms along with a webcam and/or document camera (if applicable). If a classroom has a synchronous supported document camera, you can use it as you normally would and both the meeting participants and students present in class will be able to see the doc cam. You can also share files such as PowerPoint presentations, Word documents, PDFs, and contents on a browser, as well as sharing your entire screen.

How can I use Collaborate Ultra in my Ultra view course?

Note: The course must be open to students to be able to use Collaborate Ultra

How can I use Panopto to submit a video assignment?

Panopto is now being recommended as a video hosting platform for both instructor and student videos.

How can I use Zoom in classrooms for synchronous teaching?

Zoom can be used in classrooms along with a webcam and/or document camera (if applicable). If a classroom has a synchronous supported document camera, you can use it as you normally would and both the Zoom meeting participants and students present in class will be able to see the doc cam. You can also share files such as PowerPoint presentations, Word documents, PDFs, and contents on a browser, as well as sharing your entire screen.

How can instructors prevent cheating in online tests?

The Learning Technology Solutions team recommends designing assessments and tests that promote learning while keeping in mind that cheating is sometimes unavoidable.

How do download Panopto Video's to save for later?

Instructors are able to download their recorded Panopto session video's to their hard drive by following the process in this article.

How do I access the Qualtrics API?

You can request API be enabled in your Qualtrics account by emailing consult@uic.edu with your request.

How do I add my presentation to a class in order for students to view it online?

There are several ways to have a presentation for students to view online. Depending on the nature of the presentation, you can use different technologies.

How do I add my profile picture in Blackboard?

You can change your profile picture on the Personalize My Settings page

How Do I Adjust the Audio Levels for the AV System?

To adjust the source audio (lectern PC, external input, Blu-ray) for an Integrated Multimedia Lectern (Enhanced) system use the following steps:

How do I assign TAs to Gradescope as graders?

Instructions on how to label TAs as graders in Gradescope.

How do I check my grades in Blackboard?

The Blackboard Learning Management System provides a place for students to check their grades on assessments.

How do I connect to the Virtual Computer Lab using a browser?

Use these instructions to connect to UIC's Virtual Computer Lab using your web browser:

How do I connect to the Virtual Computer Lab using a mobile device?

Install the IOS/Android remote desktop client and connect to a Virtual Desktop

How do I connect to the Virtual Computer Lab using the desktop application?

These instructions apply to Windows and MacOS and will show you how to connect to UIC's Virtual Computer Lab service:

How do I contact support for Google Forms for my UIC G Suite account?

Please contact Technology Solutions for support with Google Forms:

How do I control lighting in this room?

The classrooms below have lighting controls built into the touch control panel.

How Do I Control the Blu-ray or DVD Player?

There is no physical remote control for the Blu-ray or DVD player installed with the AV systems. The control is built into the touch screen for all of our systems. Use the steps below to operate the player.

How do I create a Blackboard account for an external (non-UIC) user?

Anyone affiliated with the University of Illinois at Chicago and having an activated UIC NetID will automatically have a blackboard account.

How do I create a VoiceThread graded assignment?

This article summarizes how to create a graded assignment in VoiceThread.

How Do I Display Two Different Sources at the Same Time?

Some classrooms with dual projectors are able to display two different sources at the same time. Those rooms include:

How do I edit a transcript when using the Echo360 Transcript Editor?

The Echo360 Transcript Editor allows editing, in order to make corrections, to the automatically generated text provided by Amazon ASR service.

How do I enable students with Chromebooks to use the beta release of Respondus Lockdown Browser?

A “beta” release of a new Chromebook extension for LockDown Browser is currently available for exams delivered in Blackboard Learn (Original view).
This version of the LockDown Browser Chromebook extension also supports Respondus Monitor.
During the beta period, instructors will need to allow the use of LockDown Browser for Chromebook on a per exam basis.

How do I ensure my Lecture Capture is recording audio?

The following tip can be used to confirm lecture capture is detecting an audio signal.

How do I ensure my Lecture Capture is recording in the classroom?

If you'd like to confirm your lecture capture is recording, you can use the steps below to confirm that.

How do I get focused training for my department/unit?

This article summarizes how to request focused department training.

How do I get help?

You can get help from LTS or Blackboard support

How do I have students submit a video assignment to Blackboard?

The Technology Solutions sponsored tool called Panopto, allows instructors to create an assignment that allows students the ability to upload a video to Blackboard.

How do I insert and caption embedded clips into Panopto?

This article summarizes how to add and caption embedded clips in Panopto.

How do I join a Collaborate session in Blackboard Original?

You can join a Collaborate session by using the Collaborate Launcher

How do I join a Collaborate session in Ultra?

You can search for a session or access Collaborate from your course

How do I know which adapter to use for my laptop?

Guide on different types of display outputs and adapters

How do I obtain building access to 24-hour labs?

field field-name-body field-type-text-with-summary field-label-hidden news.The Technology Solutions has 24-hour labs located in Science and Engineering Labs East on the east campus, in Benjamin Goldberg Research Center
on the west campus, and in all of the residence halls. While the
residence halls are open at all hours to residents, SELE and BGRC are
only open during regular business

How do I poll my students in the classroom using Echo360?

Echo360 allows instructors to add interactive slides into their presentation, of which there are five activities to choose from: Multiple choice, Short answer, Image quiz, Ordered list, and Numerical.

How Do I Raise and Lower the Height of the Lectern?

This article provides instructions on how to raise and lower the height of the lectern.

How do I renew a checkout?

You must physically return to the checkout location with the equipment in hand for inspection and present a valid UIC iCard to renew the checkout.

How do I request an iClicker Instructor Base?

iClicker Instructor Base request process

How do I request software to be installed in a classroom, computer lab, or the Virtual Computer Lab?

Many instructors have found it useful to have software and data files installed on our network servers for their students to use. The Academic Computing and Communications Center will work with faculty and departments to make such arrangements.

How do I require UIC NetID login within a Qualtrics survey?

When you create a survey, you’ll see inside the editing page (Open project > “Survey”) that there is an icon titled “Survey Flow”

How Do I Reserve a Classroom or Technology Solutions Lab?

If you'd like to reserve a classroom or Technology Solutions lab for an organizational meeting, faculty guided study session, or special event, please contact Classroom Scheduling. You can also contact them if you'd like to request a different classroom to suit pedagogical or accessibility needs.

How do I reserve a computer lab?

Technology Solutions partners with the Office of Classroom Scheduling (OCS) to improve the computer lab reservation process.

How do I send email using Blackboard?

You can send email through Blackbaord using the "Send Email" tool

How do I set up Gradescope in Blackboard Learn LMS?

These are the steps to set up Gradescope in Blackboard Learn.

How do I submit a Regrade Request in Gradescope?

This article outlines the process of Regrade Request in Gradescope.

How do I submit an assignment to Blackboard?

Students can submit their finished assignment work through the link provided by the instructor.

How do I take a test in Blackboard Original?

You can take a test in Blackboard Original

How do I take a test with Ultra View?

You can take a test in Blackboard Ultra

How do I test the student experience using Respondus as an instructor?

If you're interested in using Respondus to test the student experience, Technology Solutions has created a test course that will enroll you as a student.

How do I transfer ownership of a Qualtrics survey to someone else?

There are two ways to transfer ownership on a Qualtrics survey.

How do I turn my PowerPoint presentation into a video then share on Blackboard using Panopto?

Your narrated PowerPoint presentation can be exported and turned into an MP4 video, which can then be uploaded to Blackboard.

How do I turn off the AV system?

How to properly turn off the AV system.

How do I upload video to Blackboard?

The Panopto Building Block for Blackboard provides faculty and staff an easy method for embedding Panopto recordings directly into their courses. Recordings will continue to stream from Panopto without using any storage space on Blackboard. Course permissions will be honored, and recordings can be added anywhere the Mashup Tool is made available.

How do I use Discussion Board in Blackboard Ultra?

You can use discussion boards in Blackboard to share thoughts and ideas about class materials

How do I use Discussion Boards in Blackboard Original?

You can use discussion boards in Blackboard to share thoughts and ideas about class materials

How do I use Echo360 Universal Capture?

Echo360 Universal Capture allows instructors to easily record lectures remotely on their own laptop, and make them available to their students through Blackboard. The system will capture all audio and video sources including the presenter and anything on the laptop screen.

How do I use the AV system?

For Integrated Multimedia Lectern (Enhanced)

How do I use the Blackboard Inline Grading Tool Bb Annotate?

Blackboard Learn offers Bb Annotate for Inline Grading in both the Original Course and Ultra Course Views. Bb Annotate offers a more robust feature set to provide customizable feedback to students. Features include a sidebar summary view, freehand drawing tools, various color selections, and much more.

How do I use the Document Camera available in the classroom?

There are two types of document cameras available in classrooms. Please check which is available in your room and you'll find corresponding instructions below.

How do I use the Elmo USB document camera with my computer to write equations?

The Elmo OX-1 document camera is easy to use, not expensive, and it produces a good quality video for teaching. The OX-1 offers 8x digital zoom via software and comes with a built-in microphone. You can use it with any computer and any web-conferencing tool for online dissemination of the content in real-time. Below are the steps on how to use and connect the OX-1 external document camera with your computer.

How do I use the lectern PC?

How to use the Lectern PC source.

How do I use the Spring 2021 Blackboard template?

As UIC adopts hybrid learning and teaching in online environments, colleges have requested consistency and college branding in Blackboard courses to help students navigate courses easily, access college resources quickly, and help students feel part of a community. The new UIC Blackboard template for Spring 2021 comes with a Welcome Page. This page can be generic for UIC or specific to a particular department or college.

How do I view Blackboard Learn in another language?

You can view Blackboard Learn in different languages by changing the language pack.

How do students see Zoom recordings in Blackboard?

This article summarizes how to set up the Zoom integration so that students can access your course recordings.

How do you digitize a VHS for in-class use?

The LTS Academic Multimedia Lab provides assistance in digitizing and conversion. VHS videotapes can be transferred to DVD or converted into streaming video clips for digital distribution. Media conversion is not a drop-off service. The LTS technology consultants will show you how to use the equipment and the software to digitize or transcode your media. (Richard J. Daley Library, IDEA Commons 1-030)

How do you sync Blackboard Learn roster with Gradescope?

This article shows how to sync Blackboard roster with Gradescope.

How does Gradescope benefit students, instructors, and TAs?

Below is an outline for benefits to students when using Gradescope.

How does the Technology Solutions Extended Laptop Loan program work?

The Technology Solutions Extended Laptop Loan program is made possible through the student Library/IT Assessment and partnership with the UIC Honors College.

How long can I keep the equipment I checked out?

Standard checkout is three business days, and a checkout can be renewed one time for an additional three business days.

How long should I reserve the Lightboard Studio to record a video?

The time you need depends on how many lectures you would like to record.

How many checkouts can I have?

You may only check out one of each type of device at a time.

How to obtain a YouTube account using your UIC netID

Register for a YouTube account using your UIC netID. Logging into YouTube with your UIC credentials will ensure that your information is in compliance with university privacy policies and that your videos remain secure.

How to succeed online

You can have success online by staying current, planning, and working coursework into your life.

How to Use a Panopto Quiz as a Blackboard Assessment

This documentation will go over the steps to embed Panopto content into Blackboard for your students and view the grades.

I just received my loaner laptop from my college, what should I do next?

Links to download university provided software necessary for remote learning

Is access to Multimedia Software for Mac available for use?

Multimedia Software for Mac is available for use in the Academic Multimedia Lab located in the Daley Library IDEA Commons.

Is access to Multimedia Software for PC available for use?

Multimedia Software for PC is available for use in the Academic Multimedia Lab located in the Daley Library IDEA Commons.

Is Google Forms available with my UIC G Suite account?

Google Forms is available for use with your UIC G Suite account.

Is short term equipment lending available?

LTS (Learning Technology Solutions) offers equipment for short-term loan to both faculty and students

Is there any cost associated with using the Lightboard Studio?

The use of the Lightboard Studio is free for all UIC faculty and TAs if used for instruction for UIC students.

Is video streaming allowed in classrooms for academic purposes?

Below is the copyright protocol for streaming video in UIC classrooms

Should I use an Online Whiteboard when conducting synchronous sessions with my students?

The purpose of a whiteboard is to visualize thoughts, concepts, and ideas. They are used to explain and teach, or they can be used to plan and create. Online whiteboards improve collaborative and creative processes when teaching online synchronously. See the suggested application to use at the bottom of this article.

What accessibility features does Blackboard offer?

Blackboard has many features to enable screen readers, keyboard navigation, etc.

What are my responsibilities if I receive an Technology Solutions Extended Laptop Loan?

The receiving student is responsible for the security of the laptop and its accessories. If the laptop is damaged, lost, or stolen, the student may be responsible for costs up to the full value of the laptop ($1,200).

What are some advantages and disadvantages of Asynchronous Learning?

Listed below are some pros of Asynchronous Instruction as well as some cons and some Best Practices solutions.

What are the audio visual (AV) features of Lecture Center "C"?

An overview on the unique AV features offered with the Lecture Center "C" systems.

What are the benefits of using OERs?

There are many benefits to using Open Educational Resources instead of textbooks.

What are the Technology Solutions teaching and open computer labs?

Technology Solutions manages several computer labs. Some are dedicated to open use, while others have priority usage for courses that need access to computers.

What are Timed Assignments in Gradescope?

This article explains how Timed Assignments are interpreted by Gradescope.

What are UIC's accessibility resources?

We work closely with the "http://drc.uic.edu" Disability Resource Center</a> to ensure accessibility resources are available to the UIC community.

What browsers does Gradescope support?

These are the latest version of the browsers that are supported by Gradescope.

What can I do if I need a computer for my class but do not have access to one?

Chromebooks and laptops are available for loan from Technology Solutions for UIC students that are in need of one in order to continue with their studies.

What can I do if my classroom does not support lecture capture?

Only the classrooms listed have hardware to automatically capture lectures: "https://answers.uillinois.edu/uic/page.php?id=8..."

What can I tell students who have questions about the privacy policy for Respondus Monitor?

Respondus Inc. provides a software service that UIC instructors can use to increase academic integrity during non-proctored, online exams.

What do I do if iClicker no longer syncs with Blackboard after the upgrade?

Make sure you have the most current iClicker version.

What do I do if the wireless microphone is not working?

What to check when the wireless microphone is not working.

What happen if I cannot return my equipment on the due date?

Failure to return equipment by the due date and time will result in late return fines, in addition to a hold being placed on borrower's account, preventing further equipment checkout until the equipment is returned and for a one (1) week period afterward. This penalty will be extended for any repeat offenses.

What if I lose my work when taking a Blackboard Test?

Your work is probably lost, but here are some tips for next time.

What if I’m having trouble finding or opening my assignment?

To open or find an assignment, contact your instructor or LTS

What instructions should I provide students with for LockDown Browser & Respondus Monitor?

Instructors should manage student expectations and provide clear instructions when exams will require LockDown Browser & Respondus Monitor. Below is sample text you can use to update course Syllabus or post a Blackboard Course Announcements.

What should I do if I get Error: no audio output device installed?

This error occurs if an application such as Wimba Voice Tools tries to use an audio device and finds that it is unable to use that resource. Note that this also applies to when you try to use a pair of headphones, but the headphones are not taken as the primary audio device.

What should I know about the Blackboard Inline Grading Tool Bb Annotate?

Inline grading has been updated with a new tool called Bb Annotate which can be used to post annotations to student assignment submissions in the Grade Center. Bb Annotate has replaced Box View. The tool is available when viewing most student assignment submissions.

What software is available in the classrooms and computer labs?

The following software is guaranteed to be present in Technology Solutions managed classrooms and computer labs.

What software is available through Virtual Computer Lab?

As we prepare for the Fall 2020 semester, the following is a list of the software that will be available in the Virtual Computer Lab.

What types of AV systems are available at UIC?

Technology Solutions has three types of AV systems available for use in common classrooms.

What version of Adobe Captivate should I install on my computer?

Faculty is advised to download Adobe Captivate 2019 Release for eLearning content creation

What will happen with my polls when the enterprise license for Poll Everywhere expires?

The Technology Solutions sponsored trial of Poll Everywhere will conclude on May 30th 2020.

When should Asynchronous Instruction be considered?

Here are some points to consider when using Asynchronous Instruction.

Where and when can I receive assistance with my media conversions?

Media conversion is not a drop-off service. The LTS technology consultants will show you how to use the equipment and the software to digitize or transcode your media.

Where are the locations for short term equipment lending?

Learning Technology Solutions (LTS) offers equipment for short-term loan to both faculty and students

Where can I find out more about Echo360?

UIC provides all faculty and instructors with a free and easy-to-use lecture capture tool called Echo360. Along with features provided by the tool, UIC faculty have access to support, learning workshops, and personal consultations.

Where can I get help as I prepare my online course?

UIC instructors developing online courses can request help with the use of UIC supported technologies and attend webinars and other departmental training. Additionally, courses developed as fully asynchronous with large enrollment may have access to a Course Builder in their college.

Where can I learn about VoiceThread?

VoiceThread is available to all UIC instructors via Blackboard, under the Tools section. Learn about how and when to use VoiceThread in this article.

Where can I store Lightboard videos and how can my students access them?

Technology Solutions staff will help upload your videos to the Panopto library.

Which browsers are compatible with Echo360?

Echo360 is a web-based application, and as such does not have specific OS requirements. It does however, have certain browser requirements. While Echo360 can't necessarily test every version of every browser out there, they do test the more recent and most popular browsers/versions.

Which classrooms are enabled for lecture capture?

The following classrooms have the ability to capture lectures:

Which Crestron option should I chose between TH 100 and 120 for lectern PC Audio?

Due to the system setup, two Crestron audio devices are available except one serves as a communication device and the other is the playback device. Selecting the communication device with the phone icon does not output PC audio. The audio device without the phone icon is the correct and only audio playback device that will output audio to the classroom.

Who is my college iThenticate administrator?

This article provides a listing of iThenticate administrators, by college.

Why am I prompted for credentials twice when accessing the Virtual Computer Lab?

You may have to log in twice to the Virtual Computer Lab.

Why can't I access the Start menu in the Virtual Computer Lab?

If you're connected to the Virtual Computer lab and find that the Start button doesn't appear to work on the desktop, you can find and run programs using the "Start Menu" folder on the desktop by doing the following:

Why can't I login to Blackboard (New UIC User)?

If you cannot log in to Blackboard and you are new to UIC, it is likely that a password has not yet been set for your UIC NetID. For students, this is commonly done during orientation.

Why is Poll Everywhere being removed as a polling tool?

Technology Solutions-LTS is in the last year of the Poll Everywhere pilot program. Once the pilot term expires, May 30th 2020, Technology Solutions will no longer sponsor an enterprise license.

Why isn't my course on the list when I try to connect Blackboard to Poll Everywhere?

Poll Everywhere does not list Blackboard course sites that are unavailable.