Why do I get an error message when accessing Blackboard's Grade Center?

UIC's LMS administrators keeps up with Blackboard Learn for the best user experience. However, often the experience is based on the Internet browsers that users of Blackboard have in their computers. The browser vendors recommend updating to the latest version of their software and that requires Blackboard users (instructors and students) to make sure their computers run periodic updates. Some older versions of browsers from some vendors may have rendering issues with newer versions of Blackboard Learn.

In particular, if the Grade Center in Blackboard is not loading or delivering error messages, and if you are using the latest versions of your Internet browser, you may need to clear cache and cookies.

Please log out of your blackboard course site and clear the cache and cookies. Visit Refresh your cache for more information on how to clear your cache.
 
For information about browsers supported by Blackboard see: https://help.blackboard.com/Learn/Student/Original/Getting_Started/Browser_Support
 

Details

Article ID: 1154
Created
Fri 1/15/21 6:31 PM
Modified
Mon 11/15/21 1:44 PM

Related Services / Offerings (1)

Blackboard is UIC's learning management system for course-related activities and grade reporting.