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Explains how someone can make a conference call
Up to 25 attendees can call into a session from the phone. If the maximum number of dial-in attendees has been reached, nobody else can call in
This document provides instructions on the use of UIC’s Virtual Private Network solution.
Below are the instructions for logging into the AnyConnect VPN client.
UIC students, faculty and staff have more than one email service to choose from. Technology Solutions supports UIC Gmail and UIC Exchange.
These instructions apply to Windows and MacOS and will show you how to connect to UIC's Virtual Computer Lab service:
Use these instructions to connect to UIC's Virtual Computer Lab using your web browser:
This document provides instructions on the use of UIC’s Virtual Private Network solution.
Log in to Outlook on the Web at using your UIC email address and password.
Accessing a Shared Mailbox with Outlook on the Web
Explains the login options for Box.
To open a Box account visit the https://box-signup.uillinois.edu/ University of Illinois Box Signup
You can add either a UIC Exchange or UIC Gmail account to Microsoft Outlook
This document explains where to find instructions on how to clear cache and cookies in your web browser.
Getting Started with 2FA Enrollment.
This article summarizes how to connect to UIC-WiFi using different devices.
All faculty and staff automatically have a Crashplan account created for them 24 hours after their UIC account has been created. To begin using Crashplan, simply install the client on your machine and your files should automatically begin backing up.

NOTE: Crashplan is free to use for all faculty and staff.

You can forward calls from your VOIP phone without needing to be on campus.
Explains what the emails address is for a GSuite UIC account
G Suite is a suite of tools used for communication and collaboration. UIC G suite includes Google Drive, Google Sites, Google Groups and Google Calendar, and Gmail (for students only)
There are a few possible causes of this error.
As we prepare for the Fall 2020 semester, the following is a list of the software that will be available in the Virtual Computer Lab.
We recommend you use a smartphone as your primary 2nd factor device. The Duo Mobile app allows you to approve your connections at any time with just a swipe and a click on your smartphone. If you are setting up Duo for the first time, we recommend installing the Duo Mobile app on your mobile device first.
This article provides brief instructions on how to remotely access the VoIP Asterisk voicemail system while you are away from your VoIP phone