iClicker highly recommends that clients contact them if they need any assistance. Client Support: (866) 209-5698 or Support@iClicker.com 9am-11pm ESTMonday - Thursday 9am-9pm EST Friday http://go.uic.edu/iClickerSupport UIC is also assigned our own iClicker Client Relationship Specialist that instructors can feel free to contact regarding technical issues: Vanessa Trevino Client Relationship Specialist vanessa.trevino@macmillan.com (512) 222-5424 Finally, if an instructor would like to request a hardware base, have them contact UIC's iClicker representative: David J. Maltby david.maltby@macmillan.com O 816-415-2015 M 816-516-9818