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Many services that UI Hospital staff use are not managed by Technology Solutions.

You can get help from LTS or Blackboard support

Instructors can fill out a restoration request form to have an old course restored.

A faculty member can edit lecture captures in Echo360 after they are recorded.

Yes, it is possible to merge courses, but the request needs to be submitted via an online form.

Instructors can request a course template by filling out a Technology Solutions form. NOTE: This information applies to the Original Course View only.

As UIC moves instruction further into online means, colleges have requested consistency in addition to department-level branding to help students navigate courses easily, access college resources quickly, and help students feel part of a community.

Instructors can copy courses from previous semesters or request a copy from a previous course to be made by LTS Support team.

Google Classroom is the LMS part of the Google Workspace; however, it is not used as the LMS at UIC. An instructor can request access, but there are no integrations with Banner so the course will need to be created and enrollments managed by the instructor.

Anyone could be disconnected from Blackboard Collaborate if WIFI network stops or a number of computer conditions arise.

The Grade Center in Blackboard needs to have an accurate External Grade marked to export grades properly into Banner. This article contains the solutions to common grade center problems.

Blackboard can be used by any UIC instructor to enter and manage students' grades. There are different ways grades can be entered in Blackboard's Grade Center.

The results for the survey can be viewed by going into the column statistics for the survey grade column.

Using old Internet browser versions can lead to the Blackboard Grade Center not loading properly. Most errors can be fixed by clearing cache and cookies.