Search25 Results

If you get this error message when logging into the Enterprise System "You've successfully logged in, but something's wrong with the link you've used. Please contact the Service Desk " you should navigate to apps.uillinois.edu to access the UI Enterprise System.
Explains how a user can create a new password when he/she doesn't know the old one
Many services that UI Hospital staff use are not managed by Technology Solutions.
http://my.uic.edu/ is a University of Illinois Chicago portal for incoming students which serves student administrative needs.
Explains ways a person can update or recover their password
Passwords can be recovered using self-service options or through an appointment with Technical Helpdesk at it.uic.edu/tech-helpdesk
If you cannot log in to Blackboard and you are new to UIC, it is likely that a password has not yet been set for your UIC NetID. For students, this is commonly done during orientation.
In person support
Clear Outlook Cached Credentials in Windows Credential Manager
This article summarizes how to set up a convenient and secure access to Technology Solutions managed servers.
The UIC Directory is an online directory of current UIC students, faculty and staff. The Directory also includes a complete listing of campus units and unit rosters.
This article explains how to receive and use a 2FA temporary code when you are not able to access your enrolled 2FA device.
Explains how a UIC student, faculty or staff can review and/or modify their password recovery options.
An email alias is a NetID without associated accounts; therefore, it does not have a login or password associated with it.
This article details why users may have issues with logging into UIC applications, specifically the error "Error calling Bluestem.VerifyAuth: Code execution error: Method Bluestem.VerifyAuth returned error: Invalid credentialkey."