Infrastructure

Articles (99)

Are MS SQL databases available through Technology Solutions?

MS SQL databases are one type of a local database server that is available through Technology Solutions

Are MySQL databases available through Technology Solutions?

MySQL databases are one type of a local database server that is available through Technology Solutions

Azure App Services or Kubernetes?

Information on App Services or Kubernetes on Azure

Azure resources in regions other than North Central

When should I create resources in regions other than North Central and who should I contact?

Can I save my password in AnyConnect VPN?

To ensure that access to the UIC network remains secure, it is not possible to save your password in AnyConnect.

Can I use the UIC VPN through a Remote Desktop session?

AnyConnect VPN access through Remote Desktop

How can guests and visitors access UIC Wireless?

There are three methods for guests to obtain wireless network: self-created guest access, staff-sponsored guest access and eduroam.

How can I find the MAC address of my Device?

How to find the MAC address of your Device

How can I configure Linux Server Firewall for Cisco AnyConnect?

Instructions for configuring a linux server's firewall rules to allow connections via Cisco AnyConnect.

How can I connect a smart TV, Roku, Amazon Echo, etc. to UIC Wi-Fi using the My Devices Portal?

Information on the My Devices Portal and how to set it up for students living in UIC residence halls.

How can I create a resource group in Azure?

This tutorial explains how to create a resource group in Azure.

How can I download an ADSM backup client?

This article details the various operating systems available to download the IBM Spectrum Protect client for use with the ADSM backup service.

How can I estimate a monthly cost for Azure?

How to estimate monthly cost for Azure

How can I estimate the costs of using Azure?

This article summarizes how to utilize the Azure Pricing Calculator to estimate a cost for services in Azure utilizing the University's contract.

How can I recognize the UIC WiFi network?

The UIC community wireless network identifies itself as UIC-WiFi.

How can we properly report service or network outages?

Please report outages to our Network Operations Center (NOC) by dialing 312-413-0003 (3-0003 from a campus phone), option 2.

How do I access ADNS File Shares?

You need the following to access ADNS

How do I access university resources from off-campus?

Provides instructions on and troubleshooting information for accessing university resources from off-campus.

How do I backup a VM in Azure?

Azure backups can be created through the Azure portal. This method provides a browser-based user interface to create and configure Azure backups and all related resources. You can protect your data by taking backups at regular intervals. Azure Backup creates recovery points that can be stored in geo-redundant recovery vaults.

How do I configure MacOS for Wired Res-Net and DHCP?

Steps for connecting to Res-Net using a Mac laptop or iMac with a wired network connection.

How do I configure my Network Settings to use DHCP?

The DHCP server should provide your IP address, a Subnet Mask, and Gateway, Search Domain and DNS servers for you.

How do I configure my Windows laptop or desktop for Wired Res-Net and DHCP?

Steps for connecting to Res-Net using your Windows laptop and desktop.

How do I connect to a database on a Linux virtual server?

To connect to MySQL and MariaDB databases on Linux virtual servers, use a tool like MySQL Workbench (cross-platform), or Sequel Pro (Mac OS X). Both are free applications. Note: This does not include databases hosted by the Technology Solutions database service, which are accessed using a different process.

How do I connect to my Windows virtual server?

There are two ways to connect to your Windows virtual server:

How do I connect to UIC-WiFi using a Chromebook?

UIC-WiFi uses enterprise-level security protocols. These instructions help you to connect your Chromebook device to the campus wireless network.

How do I connect to UIC-WiFi using Android?

UIC-WiFi uses enterprise-level security protocols. These instructions should help you to connect your Android device to the campus wireless network.

How do I connect to UIC-WiFi using iPhone, iPod touch or iPad?

Connecting to UIC-WiFi using an Apple device is simple!

How do I connect to UIC-WiFi using Mac OS X?

Connecting to UIC-WiFi using a Mac OS X device is simple!

How do I connect to UIC-WiFi using Windows?

Connecting to our wireless network through Windows is easy with your UIC NetID and password. Windows 8 requires no external software, it's just a simple login. For Windows XP / Vista / 7, that can be downloaded and used to automatically configure your connection. We also have manual instructions at the bottom for people who would prefer to do that.

How do I connect to UIC-WiFi with a Kindle Fire?

Watch a video on how to connect to UIC-WiFi with Kindle

How do I connect to UIC-WiFi?

This article summarizes how to connect to UIC-WiFi using different devices.

How do I connect to Unix safely?

SSH (Secure Shell) protocol is the secure replacement of telnet.

How do I control permissions in Azure?

Managing permissions in Azure is straightforward.

How do I create a simple, secure, Web App in Azure?

Follow these steps to create a secure Web App.

How do I create a VM in Azure?

Follow this guide to set up a Virtual Machine in Azure.

How do I create an Azure storage account?

An Azure storage account provides a unique namespace to store and access your Azure storage data objects. Every object that you store in Azure Storage has an address that includes your unique account name. The combination of the account name and the Azure Storage blob endpoint forms the base address for the objects in your storage account. All objects in a storage account are billed together as a group.

How do I create resource groups in Azure?

A resource group contains the resources required to successfully deploy a VM or service in Azure. It is a container that holds related resources for an Azure solution. In Azure, you logically group related resources such as storage accounts, virtual networks, and virtual machines (VMs) to deploy, manage, and maintain them as a single entity. Typically, Microsoft recommends that a resource group contain resources that have a similar life expectancy. For example, a resource group might contain re

How do I find my MAC address on Android?

Brief instructions for finding your MAC address on Android devices. This data is helpful when reporting any problems accessing the UIC WiFi network.

How do I get authorization to put an aplication in Azure?

This article walks the end user through the process of obtaining permission to have an application hosted in the cloud via an application request form found at: http://cloudriskform.uic.edu

How do I get started with backups for desktops and laptops?

All faculty and staff automatically have a Crashplan account created for them 24 hours after their UIC account has been created. To begin using Crashplan, simply install the client on your machine and your files should automatically begin backing up.

NOTE: Crashplan is free to use for all faculty and staff.

How do I install and configure the ADSM backup client for Mac OS X?

This page has instructions on how to install and configure the TSM client, and to run a manual backup. Before you begin, you need to do some initial steps like registering your node and making sure your password is up to date.

How do I install and configure the ADSM backup client for Windows?

This page describes how to set up the Tivoli Storage Manager/IBM Spectrum Protect client software on your Windows computer, connect it to the UIC backup Server, schedule incremental backups, make sure the program is running properly, and optionally make an initial full backup. Your computer will need to be registered on the UIC backup server before you can begin.

How do I install and use UIC VPN on Android?

This document provides instructions on the use of UIC’s Virtual Private Network solution.

How do I install and use UIC VPN on iOS?

This document provides instructions on the use of UIC’s VPN solution. 2FA provides an additional level of security to protect your resources.

How do I install and use UIC VPN on Linux?

This document provides instructions on use of UIC’s VPN solution. Please note that the use of this VPN solution requires you to enroll in the university’s 2-Factor Authentication (2FA) solution. 2FA provides an additional level of security to protect your resources.

How do I install and use UIC VPN on MacOS?

This document provides instructions on the use of UIC’s Virtual Private Network solution.

How do I install and use UIC VPN on Windows?

This document provides instructions on the use of UIC’s Virtual Private Network solution.

How do I join a device to Azure Active Directory using Group Policy?

Join a device to UIC's Azure Active Directory through the use of a Group Policy Objects and verify that the device has successfully entered a hybrid join state.

How do I log in to the UIC VPN?

Below are the instructions for logging into the AnyConnect VPN client.

How do I manage the cost impact of cloud applications?

Top Three recommendations/considerations:

How do I optimize Azure cost recommendations?

Azure Cost Management works with Azure Advisor to provide cost optimization recommendations. Azure Advisor helps you optimize and improve efficiency by identifying idle and underutilized resources. This tutorial walks you through an example where you identify underutilized Azure resources and then you take action to reduce costs.

How do I register my domain name?

Use the form below to arrange the registration of your domain and/or to ask for information about it.

How do I restore a VM in Azure?

There are multiple options for restoring a virtual machine in Azure.

How do I restore files that have been deleted?

This article details how to restore deleted files and folders.

How do I run the ADSM Network Backup scheduler on Microsoft Windows?

This page describes how to set up the Tivoli Storage Manager client software on your Windows computer

How do I set up a departmental wireless network?

This article details how to plan a wireless network installation.

How do I set up the My Devices Portal?

Steps on how to add a new device to your MY Devices listing.

How do I uninstall Viscosity VPN?

Provides direction for uninstalling the Viscosity VPN application

How does the network traffic flow into and out of Azure from UIC?

This article contains a network diagram detailing how network traffic flows into and out of Azure from on campus.

How many phone lines can I install on one jack?

One data jack can support four analog phone lines, or unlimited VoIP phone lines.

How to access ADNS File Shares on Mac?

ADNS is a file sharing resource, through which users can store their files on an Technology Solutions file server. This service provides users with highly redundant, highly available, fully backed-up, lifetime storage of personal or departmental files.

How to access ADNS File Shares on Windows?

ADNS is a file sharing resource, through which users can store their files on an Technology Solutions file server. This service provides users with highly redundant, highly available, fully backed-up, lifetime storage of personal or departmental files.

How to use long term archival storage with Azure and Storage Explorer

Archive Storage is built as a scalable service for cost-effectively storing rarely accessed data for long periods of time.

VPN Group Administration Application

Technology Solutions has developed a web application for designated administrators of unit network space to manage the end-users that are authorized to access the respective unit's network.

What are some features and requirements of the Technology Solutions West Campus Data Center ?

Key features and requirements of the Technology Solutions West Campus Data Center are listed below.

What are some good resources for learning about Azure?

The Technology Solutions has created a list of resources that you can use to learn about Azure.

What are the Administrative Guidelines regarding use of Technology Solutions's Data Center?

Clients are responsible for adhering to the following Administrative Guidelines while utilizing the Technology Solutions Data Center.

What are the common problems with CrashPlan?

This article details how to troubleshoot problems with CrashPlan.

What are the requirements and costs of a MySQL database hosted through Technology Solutions?

Requirements and costs of a MySQL database hosted through Technology Solutions

What are the requirements and costs of an MS SQL database hosted through Technology Solutions?

Requirements and costs of an MS SQL database hosted through Technology Solutions

What are UIC's DNS Servers?

IP addresses of UIC's DNS Servers

What can I do if I am having trouble accessing UIC resources from outside the US?

If you are having trouble accessing UIC resources such as Blackboard, email, and more, from outside of the US, try using the UIC VPN solution.

What do I need to do before backup client installation?

This article details the steps needed before installing a client-specific network backup client.

What group should I use for AnyConnect VPN?

Two group options exist when connecting to AnyConnect and there are some differences to be aware of to choose the best option for your needs.

What information on backups is available for Administrators?

This article details information on backups for administrators.

What information should I include when naming Azure resources?

The choice of a name for any resource in Microsoft Azure is important because:

What is Azure Blob Storage and how do I use it?

Azure Blob storage is Microsoft's object storage solution for the cloud. Blob storage is optimized for storing massive amounts of unstructured data. Unstructured data is data that does not adhere to a particular data model or definition, such as text or binary data.

What is Azure storage explorer and how do I use it?

Azure Storage Explorer is an application which helps you to easily access the Azure storage account through any device on any platform, be it Windows, MacOS, or Linux. You can easily connect to your subscription and manipulate your tables, blobs, queues, and files. In addition to these, you can connect to and manipulate Azure Cosmos DB Storage and Azure Data Lake Storage as well.

What is Azure?

Microsoft Azure is an ever-expanding set of cloud services to help UIC innovate and meet your organizational needs. It’s the freedom to build, manage, and deploy applications on a massive, global network using your favorite tools and frameworks.

What is eduroam and how do I use it?

Eduroam is an organization that joins educational institutions and allows them to broadcast the same Wi-Fi network, but allows for your local institution's username and password to access that network.

What is logged in Azure and how long are the logs retained?

This article gives an overview of what type of activity is logged into Azure and for what duration of time.

What is role-based access control (RBAC) for Azure resources?

Access management for cloud resources is a critical function for any organization that is using the cloud. Role-based access control (RBAC) helps you manage who has access to Azure resources, what they can do with those resources, and what areas they have access to.

What is the UIC Guest Wireless Policy?

Guest access to the UIC wireless network is provided as a service to visitors to the UIC campus. For information on how to obtain access to the guest network, see Guest Wireless at UIC.

All persons requesting guest wireless access must read and agree to these policies. Failure to abide by these policies will result in a loss of wireless network access. The use of Guest Wireless access at UIC for illegal purposes is prohibited and violators will be prosecuted to the fullest extent of the law.

What is UIC's ADSM Network Backup Service?

This article provides an introduction to UIC's ADSM Network Backup Service.

What roles/permissions do I have in my MS SQL database

By default, all users are given the Owner database role on their databases and the public role on the instance. This allows you to view every database on your departmental instance and perform all configuration and maintenance activities on your database as well as drop your database in SQL Server.

What's the additional costs for using HIPAA VMs in Azure?

There are additional costs associated with storing HIPAA data in azure; primarily due to additional logging.

Which campus locations support wireless network access?

UIC-WiFi is ubiquitous within UIC and available in most public and student occupied space throughout campus.

Which services are included in each of the 3 Data Center Service tier offerings ?

The document explains the cost of each available service tier option and the services included in each service tier option

Who can register .org domains for UIC?

UIC's internet domain name registration policy is listed below.

Who can submit a request to install a data jack?

Data jack installation requests should be submitted by a person authorized to approve purchases for the department.

Why am I receiving a Login Failed error in AnyConnect?

There are a few reasons why the AnyConnect client may give an error of Login Failed.

Why are there two groups as options to logging in to the VPN?

There are two group options when connecting to AnyConnect: General-Use and Library-Resources.

Why should I use a VPN?

Explains why/when using a VPN could be a good idea