How do I install server backup clients?

Tags commvault

Overview

This article describes how to install server backup clients and register them with your server backup tenant.

Table of Contents

Installer Location

Client installers can be downloaded from https://uofi.box.com/s/jn002rrwce48dydxsq1p17hif7l8mn8a. Two customized installers are provided: Windows x64 and Linux x86-64. If you need to install a backup client on a different operating system, please contact us via Ask an IT question.

Prerequisites

Clients must be able to communicate with subnet 131.193.168.0/24 over TCP/UDP ports 8400-8403 and 8600-8620. Please make the appropriate adjustments to your server's software firewall if necessary.

Before proceeding with installation, you should log in to the Commvault Command Center and take note of your tenant's auth code, because you will need your auth code to complete the installation. Your tenant's auth code can be accessed under Manage -> Company and will be shown on the right side of the window.

 

Manage Servers Server groups Company

 

Commvault Auth Code

 

 

Windows

  1. Launch the Windows installer that you downloaded from the Box link above.
  2. You may receive a Windows Defender Smartscreen warning. Select More info, then Run anyway. This happens because UIC's customized Commvault installers do not get signed with a publisher certificate.


     
  3. You'll be prompted to extract the installer files. The default location is usually fine.


     
  4. Accept the license agreement and continue.


     
  5. You will be prompted to select an installation location. In most cases the default value is fine.


     
  6. Wait for the installation to proceed to the next step.


     
  7. When prompted, enter your tenant's auth code.

     
  8. Select your tenant's plan. If you have multiple plans, select the one that you'd like this client to be associated with. Plans can be changed after installation through the Commvault Command Center web interface as well.


     
  9. The installation process is now complete.

 

Linux

Note: These steps must be completed as root, either directly or via sudo.

  1. Download the tar file from the Box link above and copy it to your Linux server, then extract it with "tar-xf <the tar file>". This extracts a "pkg" directory.
  2. Navigate to the pkg directory and run ./cvpkgadd
  3. Select Next (use arrow keys to navigate), then press Enter.


     
  4. You'll be prompted to select the install directory and log directory, which are under /opt and /var/log by default. Unless you have a specific reason to use different directories, the defaults are recommended.




     
  5. Enter the fully qualified domain name of your server at the next prompt. If the automatically detected value is inaccurate, you can change it.


     
  6. Enter the fully qualified domain name of your server again in the Client Information section.


     
  7. The next prompt is for whether to install agents for restore only. In most cases you will not want to install restore-only agents. The only reason why you would want to do that is if you would like to be able to restore other servers' files to this server, but not back this server up. Select Yes or No, as appropriate.


     
  8. You will be asked to confirm your selections - select Next to continue:


     
  9. Enter your tenant's auth code when prompted, then continue.


     
  10. Select your tenant's backup plan, then continue. Plans can be changed after installation through the Commvault Command Center web interface as well.


     
  11. The installation process is now complete.

 

Post-installation Tasks

You can verify that your client has been installed and is registered with the server in the Commvault Command Center at http://backup.uic.edu.

 

Backups will run automatically based on the schedule defined in your backup plan. You can also manually run a backup by opening the Actions menu for that client and selecting Back up. Regardless of the type of backup that you select, the first backup of the client will always be a Full backup.

You can also deploy additional backup agents to the client at this point, such as database backup agents. Refer to How do I install application-specific server backup packages? for further instructions.

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