How do I install server backup clients?

Tags commvault

Overview

This article describes how to install server backup clients and register them with your server backup tenant.

Table of Contents

Installer Location

Client installers can be downloaded from https://uofi.box.com/s/jn002rrwce48dydxsq1p17hif7l8mn8a. Two customized installers are provided: Windows x64 and Linux x86-64. If you need to install a backup client on a different operating system, please contact us via Ask an IT question.

Prerequisites

Clients must be able to communicate with subnet 131.193.168.0/24 over TCP/UDP ports 8400-8403 and 8600-8620. Please make the appropriate adjustments to your server's software firewall if necessary.

Before proceeding with installation, you should log in to the Commvault Command Center and take note of your tenant's auth code, because you will need your auth code to complete the installation. Your tenant's auth code can be accessed under Manage -> Company and will be shown on the right side of the window.

 

Manage Servers Server groups Company

 

Commvault Auth Code

 

 

Windows

  1. Launch the Windows installer that you downloaded from the Box link above.
  2. You may receive a Windows Defender Smartscreen warning. Select More info, then Run anyway. This happens because UIC's customized Commvault installers do not get signed with a publisher certificate.


     
  3. You'll be prompted to extract the installer files. The default location is usually fine.


     
  4. Accept the license agreement and continue.


     
  5. You will be prompted to select an installation location. In most cases the default value is fine.


     
  6. Wait for the installation to proceed to the next step.