How do I set up the My Devices Portal?

Steps on how to add a new device to your MY Devices listing.

STEP 1: “My Devices” Portal
Login securely at Portal Setup with your UIC NetID and Common Password.
My devices portal sign on

You will need to read through and Accept the Acceptable Use Policy.

my devices policy
MAC addresses are represented as a set of 6 pairs of letters and numbers, separated by colons (ex. AA:BB:CC:11:22:33). IT recommends checking manufacturers’ websites to learn how to obtain Mac addresses for particular devices.
- Enter a device name (example Xbox One)
- Enter the MAC address (sometimes referred to as the Physical Address or Device ID) of the device.
- Enter a description of the device (example John Doe’s X-Box One)
- Click Submit
- After properly registering your device the status will show “Pending.  Your device is now ready to join the “mydevices” wireless network and will be useable immediately.
a) My Devices Portal > “Manage Devices”:

manage devices screen

b) “Add Device”:

add devices screen
Example: Successfully Added Device

example successful entry
Example: Multiple Successful Devices

example of multiple successful devices
STEP 4: Marking a device as lost or stolen
- Select device
- Mark device as lost or stolen
- Device is listed as stolen and Blocked (will not be able to connect to “mydevices” SSID)

manage devices portal screen
confirmation to report stolen device
sample entry for stolen device
Step 5: Reinstating a Device After Being Marked Lost/Stolen (Blocked):
- Select the Lost or Stolen device, and choose Reinstate (this removes the block)
- After device has been reinstated, the device will show up as “Not Registered”
- Delete your “Not registered” device.
- In order for the device to once again connect to the mydevices network you will need to re-register it. 
where to find reinstate button
how to delete device in portal


Article ID: 907
Fri 1/15/21 6:14 PM
Mon 6/7/21 3:56 PM