Popular Services
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
Select this option if you are a COM employee or student to receive help with a computer, printer, software, network, or any other IT related request with your device or office.
Medical Student - Scheduling Request
IT customer support team who provide support for university administrative IT and System Office services
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
An application to update employee affiliations, titles, and phone numbers for their respective departments.
Assistance with IT issues, service requests and queries.
Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.
The UIC campus network provides a robust and secure connection to the Internet and university resources.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Online file sharing and content management service.
Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)
This service will be utilized to by Pcard holders to request access to Amazon Business.
Pagers and mobile devices (and their data plans) are contracted through the State of Illinois.
Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS
Payments to Foreign National Employees Working In the U.S., Payments to Foreign National Employees Working Outside the U.S., Obtain a Temporary Control Number (TCN)
Technology Solutions provides access to tools to manage and protect university devices.