Popular Services

The Technology Solutions Service Desk is available to help you with your IT needs.

Blackboard is UIC's learning management system for course-related activities and grade reporting.

UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.


Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements

IT customer support team who provide support for university administrative IT and System Office services

Scheduling appointments for foreign national employees to process tax withholding forms, and potential tax treaty benefits


Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)

This service will be utilized to by Pcard holders to request access to Amazon Business.

Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS

Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA

A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).

The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.

The UIC campus network provides a robust and secure connection to the Internet and university resources.

Technology Solutions provides access to tools to manage and protect university devices.

Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.

Pagers and mobile devices (and their data plans) are contracted through the State of Illinois.

Students, instructors, and researchers can request short-term and long-term loans of various equipment to support their academic needs.

Wepa is a cloud-based printing system that offers integrations with Blackboard, Google Drive, and more. With over 70 stations installed across the university, printing is never far away.

WebStore is the primary software distribution source for the University of Illinois. WebStore provides volume-license discounted software products available to students, faculty, and staff at UIC and the other two universities within the University of Illinois System. Learn more at the WebStore website.

The account management service allows an individual to request the creation of additional university accounts associated to their person or their department.

Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.

Online file sharing and content management service.

An application to update employee affiliations, titles, and phone numbers for their respective departments.