Popular Services
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
Get help with your computer, laptop, or related accessories (including printers). If your device isn’t working, needs setup, or you have questions, this is the place to start.
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
Assistance with IT issues, service requests, and general inquiries, with self-service guidance available through Clovie.
An application to update employee affiliations, titles, and phone numbers for their respective departments.
The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.
The UIC campus network provides a robust and secure connection to the Internet and university resources.
Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.
A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
COM's IT Service Desk, staffed by COMIR, is available to assist the College of Medicine community with their IT questions and address any problems that arise.
Form used to request or update Purchase Orders for non-catalog iBuy orders.
This service will be utilized to by Pcard holders to request access to Amazon Business.
A Security and Privacy Risk Assessment is a structured process used to identify, evaluate, and mitigate threats to an organization’s information systems and digital assets.
GoTime is an employee leave management system utilized at UIC.
Medical Student - Scheduling Request
Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.