Popular Services

UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.

UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.

Select this option if you are a COM employee or student to receive help with a computer, printer, software, network, or any other IT related request with your device or office.

The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements

Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.

IT customer support team who provide support for university administrative IT and System Office services

Assistance with IT issues, service requests and queries.

Blackboard is UIC's learning management system for course-related activities and grade reporting.

Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.

TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.

The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.

The UIC campus network provides a robust and secure connection to the Internet and university resources.


Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)

A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).

LAS IT is available to help you with your IT needs

Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA

An application to update employee affiliations, titles, and phone numbers for their respective departments.

This service will be utilized to by Pcard holders to request access to Amazon Business.

Pagers and mobile devices (and their data plans) are contracted through the State of Illinois.

Technology maintenance, classroom tech and event tech services

A Virtual Machine is a guest server hosted on a VM host.

NetIDs for external affiliates such as guests or vendors who need access to UIC resources.