Popular Services
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Select this option if you are a COM employee or student to receive help with a computer, printer, software, network, or any other IT related request with your device or office.
IT customer support team who provide support for university administrative IT and System Office services
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
Assistance with IT issues, service requests and queries.
Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.
An application to update employee affiliations, titles, and phone numbers for their respective departments.
Medical Student - Scheduling Request
Blackboard is UIC's learning management system for course-related activities and grade reporting.
Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
The UIC campus network provides a robust and secure connection to the Internet and university resources.
Online file sharing and content management service.
PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR
The account management service allows an individual to request the creation of additional university accounts associated to their person or their department.
NetIDs for external affiliates such as guests or vendors who need access to UIC resources.
A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).
Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.
Technology Solutions provides basic DNS and basic connectivity.