College of Dentistry

Categories (5)

AxiUm, Digital Dentistry and IT Support

The UIC College of Dentistry (COD) IT Helpdesk supports the community with IT questions, service requests, and issue resolution, including IT onboarding, offboarding, and internal transfer services for managing employee access, systems, and equipment, as well as assistance with axiUm-related problems and service requests. For quick guidance and common inquiries, users can also use Clovie, the COD IT virtual assistant, for self-service support and direction to the appropriate resources. Additionally, the Digital Dentistry Implementations Committee (DDIC) provides a structured process to help organize and secure approval for new digital dentistry technology (equipment, hardware, software, etc.), including purchases, donations, loaners, and proof of concepts (POCs).
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Billing

Provide clinic staff the ability to request information and corrections to patient accounts for billing and answer medical billing queries of patient accounts for services received from the College.
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Clinical Services

The College of Dentistry at the University of Illinois Chicago strives to provide excellent oral health care in a compassionate environment. Patients are invited to provide feedback regarding their treatment to the supervising instructor, the Managing Partner, the Program Director (or their designee), and/or the Office of Clinical Affairs. The Oral and Maxillofacial Surgery Team and the Pediatric Dentistry Team are available to assist the UIC College of Dentistry and UI Health communities with their scheduling questions and service requests.
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Human Resources (Recruitment & Benefits Usage)

Supports recruitment, onboarding coordination, and employee benefits processes for College of Dentistry faculty and staff.
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Marketing

Handles all the requests related to the Marketing Department of College of Dentistry.
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