Professional Services

Includes IT Support services, training and professional development resources, and Digital Accessibility services.

Categories (1)

Services (6)

Audio-Visual Support for Events

Technology Solutions provides equipment rental and technician support for multimedia needs for academic courses and special events.

IT Service Desk

The Technology Solutions Service Desk is available to help you with your IT needs.

Managed IT Support

Technology Solutions offers high-quality IT support to university departments and units through either annual contracts or an hourly support basis.

Professional Development and Training

Technology Solutions provides a variety of resources for professional development and training, including a large collection of online video tutorials via LinkedIn Learning, workshops and webinars on educational technologies, and select IT and AV vendor resources.

Tech Helpdesk

Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.

Ticketing System

Ticketing Systems track request and incident tickets -- a way to record requests that come in via email or the Web and to track the history of responses and changes to the status of the requests to promote efficiency and avoid missed requests.