College of Medicine

Select the appropriate College of Medicine service to request support.

Categories (6)

COM - Desktop and Mobile Computing

Request software and hardware support—including troubleshooting, repairs, and warranty service—for computers, printers, monitors, and accessories used by the COM students, faculty, and staff, Dean’s Office, COM Units, and contracted COM departments.
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COM - Teaching & Learning

Request support for classroom and conference technology, including Echo360 recordings, video conferencing equipment, and training for effective room use.
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COM - Administrative & Business Applications Support

Request support for administrative and business systems, including finance, HR, student information systems, library, Educational Affairs Systems, and medical and health systems.(e.g., Acuity, Epic, Benware, etc.)
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COM - Infrastructure

Request support for hardware, network services, or operating system platforms within the College of Medicine IT environment.
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COM - Information Security

Services that include identity and access management, security consulting and education, incident response and investigation, security policy, audit response, and compliance.
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COM - Communication and Collaboration

Request updates, fixes, or support for College of Medicine websites hosted on the approved campus platforms
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Services (1)

COM IT Service Desk

COM's IT Service Desk, staffed by COMIR, is available to assist the College of Medicine community with their IT questions and address any problems that arise.