Typically, when clicking on a link to pdf file on a webpage, the pdf file opens within the web browser window. The following are instructions on how to force pdf files to open within the native Adobe Reader program.
This document explains how to clear the cache and cookies on Android phones and tablets using Jellybean.
Intune is constantly being updated with new features and patches, so the best resource for any Intune information is Microsoft's official documentation.
This article provides instructions on the use of SCCM
Below is a list of MECM applications for Windows.
Requests for internal managed printing services are currently on hold while Technology Solutions completes the conversion of student printing services to Wepa and evaluates a new financial model for the Pharos U-Print service. We expect to be able to receive and process new requests in late 2020.
Wepa supports guest printing, but you will need to create a Wepa account.
This document explains how to clear the cache and cookies in Google Chrome.
This document explains where to find instructions on how to clear cache and cookies in your web browser.
Technology Solutions provides a $15 quota for printing each semester, usable at any of the Wepa or U-Print print stations.
Printing quota balances are reset each semester and do not carry forward to the following semester.
This document explains how to clear the cache and cookies in Edge.
This document explains how to clear the cache and cookies in Mozilla Firefox 21+.
While the on-campus computer labs are unavailable, UIC students who need to use Adobe Creative Cloud applications for their studies are able to request one-year access to an Adobe Creative Cloud Enterprise ID.
There are several ways to contact the UofI WebStore:
This document provides directions for determining if you have a 32-bit or 64-bit version of Windows.
To obtain Microsoft Office for your personal computer, follow these steps:
This document explains how to find the IP number and MAC address of a network card in Windows 8 and 10.
If your phone supports NFC (used for technologies like Apple Pay, Google Pay, and more), you can login to Wepa print stations with just your phone!
The university provides a print quota. Once this is depleted, there are several options available to pay for additional printing.
Your laptop can be configured to print to the UIC Wepa printers.
Printing a PDF file can be slow, but here are some general tips to ensure a quick print job:
To print to Wepa from your personal device, follow these instructions:
Wepa Express allows touch-free document release and is available in the Wepa Mobile App.
Explains ways to decrease printing output
The Dragon Dollars administration site provides access to this information.
Ability to access the Intune Management Portal depends on whether your department has been provisioned yet.
You can configure BitLocker Drive Encryption to back up recovery information for BitLocker-protected drives and the Trusted Platform Module (TPM) to Active Directory Domain Services (AD DS).
The Pharos Popup Client for Apple requires some configuration before use.
New Apple devices ordered from partners such as CDW and Follett Higher Education Group should be automatically enrolled into Apple School Manager. For other devices, you can manually enroll them from the command line or follow the instructions you should receive in an email.
Extracting and uploaded hardware information from Windows 10 device is one of the key requirements for the Windows Autopilot Self Deployment scenario and can be easily accomplished using a powershell script.
Microsoft has recently changed how Windows devices need to license Office 365 installations on a per-device basis, now called Device-Based Activation. These are the instructions to deploy Office to allow for licensing via device based activation.
You can allow your devices to automatically hybrid join through either a new or existing Client Settings policy.
Explains how to print PowerPoints with notes.
Wepa offers multiple options for printing:
Print jobs are not charged until they have successful printed, meaning the need for a refund is significantly reduced. If you do experience poor print quality or some other need for a refund, Wepa processes your refund request directly.
Students can utilize the Pharos Popup Client to send print jobs from their personal computer.
Created package share for MECM use.
Step-by-step instructions for signing in to www.adobe.com using a University of Illinois Enterprise ID after ordering the Adobe Creative Cloud for University Staff Enterprise Access offer from WebStore.
Commonly asked questions about the Adobe Creative Cloud Enterprise ID.
This document explains how to clear the cache and cookies in Internet Explorer 9 on Windows Phone devices.
This document explains how to clear the cache and cookies in Internet Explorer 9, 10 and 11.
This document explains how to clear Safari's cache and cookies on iOS.
This article provides an overview of the Endpoint Management onboarding process for MECM, Intune, and Jamf.
This document explains how to clear the cache and cookies in Opera 9 through 11.
This document explains how to clear the cache and cookies in Opera 28.0
This document describes how to clear the cache and cookies of Safari on versions 10.0.1 and above.
How do I contact the U of I WebStore?
Installation instructions index link for University support staff
This article gives more information about the various parts of a Webstore offer and what they mean.
These are some common issues you may run into while using Intune.
System Center Endpoint Protection in Microsoft Endpoint Configuration Manager lets you to manage antimalware policies and Windows Firewall security for client computers in your Configuration Manager hierarchy.
Commonly asked questions regarding 2FA.
The costs to print using Wepa at UIC are standard across the university.
Common problems with the Adobe Creative Cloud Desktop App and solutions.
If you are not able to open your locker with your 4-digit combination, please call 312-413-0003 Option 1 for assistance.
Endpoint management allows your departmental IT staff to centrally manage and distribute operating system updates and software/application updates. It also provides a single administrative console for managing device security policies, asset inventory, and compliance reporting for supported devices.
This article lists macOS applications available in the Jamf Pro service.
There are three recharging stations available across east campus.
This article provides recommended training and documentation for the three endpoint management service offerings.
All Wepa stations are within ADA guidelines for height and reach, with all interface elements being below 48".
Wepa print stations are located all across campus!
Technology Solutions' Technical Helpdesk provides hands-on and virtual technical support for student, faculty and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.
If you change your password when off campus you'll need to connect to the VPN then lock your account(Windows key+L) and log back in before you can log into your machine using your new password.