How do I obtain access to the Apple eCommerce site for a UIC-managed Apple ID?

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To obtain access to the eCommerce site using your UIC-managed Apple ID (i.e., netid@uic.edu), you must go through a few steps.

Note: If you don't want to use your personal NetID for the eCommerce site, you can request a service account from Technology Solutions, and follow the same steps once the account has been created. The service account is typically available as an Apple ID within 24-48 hours after it is created.
 

  1. The first step is for Technology Solutions to grant your UIC NetID a specific role in the Apple School Manager site that we run. You can request this by submitting a support request on the UIC Jamf service offering page.
     
  2. Once that role is granted you must sign in to iCloud using Settings on an iPhone or iPad, or using System Settings (in macOS 13), or System Preferences (in macOS 12 or earlier), or during the initial setup of a device.

    When presented with a prompt to log in, enter your user name in the following format: netid@uic.edu. This should then trigger a call to Safari, which will present you with the UIC authentication page. Enter netid@uic.edu again as the user name if it is not already present, and then your UIC password.
     
  3. Once the 'login' is completed, you can contact UIC's dedicated Apple Higher Education Account Executive and request that an invitation be generated for the netid@uic.edu ID. Our Apple Higher Education Account Executive is Jessica Jones: Email: jessicajones@apple.com; Cell: 512.289.5745
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Technology Solutions provides access to tools to manage and protect university devices.
Jamf is the industry standard when it comes to the management of iOS devices (iPhones and iPads), macOS computers (MacBooks, iMacs, etc.), and tvOS devices (Apple TV). It's used to set up and pre-configure new devices, enhancing the user out of box experience (OOBE).