Endpoint management allows your departmental IT staff to centrally manage and distribute operating system updates and software/application updates. It also provides a single administrative console for managing device security policies, asset inventory, and compliance reporting for supported devices.
Technology Solutions provides Microsoft Intune and Jamf to assist departmental IT staff in keeping supported devices up to date with operating systems, software, applications, and antivirus protection. These centrally managed tools help reduce device downtime caused by malware or the need for in-person software updates by IT personnel.
NOTE: For more information about your department’s endpoint management implementation, contact your departmental IT staff (REACH). If you do not have the contact info for your departmental IT staff (REACH) you can search for their info by visiting this page: https://it.uic.edu/about/it-community/college-unit-it-departments/.
You can use Intune/JAMF to help with:
Endpoint OS Management
With the rapid pace of updates across Windows, macOS, iOS, and Android platforms, it's essential to have a management solution that can keep up. Microsoft Intune and Jamf provide streamlined update capabilities for operating systems, applications, and security patches. These tools help ensure devices remain secure and functional without requiring manual intervention from IT staff.
Application Delivery
Intune and Jamf support a user-centric approach to application delivery, allowing administrators to deploy applications across all of a user’s devices. These platforms assess device and network conditions to optimize delivery, whether through local installation, cloud streaming, or remote access via services like Remote Desktop Services or Citrix.
Device Management
Microsoft Intune provides a unified administrative console for managing policies, assets, and compliance across Windows and Android devices. It supports modern mobile device management (MDM) strategies, including on-premises capabilities for Windows 11, enabling streamlined control and reporting. For Apple devices, including macOS and iOS, Jamf offers specialized management features tailored to the Apple ecosystem. Together, Intune and Jamf deliver comprehensive device oversight across platforms while maintaining platform-specific optimization.
Virtual Desktop Management
Intune and Jamf simplify virtual desktop infrastructure (VDI) management by offering centralized control over client desktops, thin clients, mobile devices, and virtual environments, reducing complexity and cost.
Endpoint Protection
Intune serves as the backbone for deploying and configuring Microsoft Defender for Endpoint, offering malware protection, vulnerability remediation, and visibility into non-compliant systems. Jamf provides similar endpoint protection features for Apple devices.
Compliance and Settings Management
Intune and Jamf allow administrators to define and enforce a “desired configuration state” across devices. These platforms support auto-remediation and alerting for non-compliance, helping maintain consistent security and operational standards.
Software Update Management
Endpoint management through Intune and Jamf simplifies the delivery of updates for Microsoft products, third-party applications, drivers, and BIOS across desktops, laptops, servers, and mobile devices.
Power Management
Intune integrates with Windows OS power management features to help optimize energy usage across devices. Administrators can configure granular power settings to align with organizational sustainability goals.
Operating System Deployment
Intune supports automated OS deployment and in-place upgrades for Windows devices, reducing the time and effort required for provisioning and maintaining systems. Jamf offers similar capabilities for macOS and other Apple devices.
Client and Health Monitoring
Intune and Jamf provide real-time visibility into device health and activity. Administrators can monitor client status, receive alerts, and initiate remediation actions when health metrics fall below acceptable thresholds.
Asset Intelligence
These platforms offer continuous insight into hardware and software assets, helping IT teams make informed decisions about purchasing, upgrades, and license management.
Inventory
Intune and Jamf can inventory hardware and software across the organization, giving administrators a clear view of available resources and enabling custom inventory extensions where needed.
Reporting
Both Intune and Jamf offer robust reporting capabilities, allowing IT teams to track inventory, compliance, software updates, and application deployments across the enterprise.
Zero-Touch Deployment
Intune’s Autopilot and Jamf’s provisioning tools enable zero-touch deployment for Windows and Apple devices. Devices can be shipped directly to users and automatically configured upon first boot, streamlining onboarding and reducing IT workload.