My Recently Visited Services
Hardware repairs, software, office printers and copiers, paper forms, troubleshooting, classroom technology, equipment checkout, electronics moving, secure disposal, and general IT support.
Ellucian Banner ERP Administrative Pages are part of the University of Illinois System’s enterprise resource planning (ERP) platform. They support core administrative functions including student records, financial aid, human resources, payroll, and finance. Banner is accessed via https://apps.uillinois.edu/banner/ which serves as the gateway to Banner Administrative Pages as well as Self-Service tools.
Startel, the campus-wide public security system, is maintained and operated by Technology Solutions. The system is best identified by the 8-foot, blue-light bollards or posts located throughout the public walkways, restrooms, common areas, and elevators on the East and West campuses.
Virtual classroom solutions include Zoom and Google Meet. Additionally, Acadly and Echo360 offer student engagement capabilities that may benefit synchronous online, hybrid, and in-person classes.
Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
Denodo Data Virtualization Service
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Business Intelligence (BI) helps teams make better decisions using data. The BI service takes raw data from different places, cleans and organizes it, and turns it into easy-to-understand reports, dashboards, and charts that help answer questions facing UIC colleges and units.
Used to submit a data request to the Office of Medicaid Innovation (OMI) Data Team.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Medical Education database for College of Medicine. (click on link for service request)
This service will be utilized to by Pcard holders to request access to Amazon Business.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
Identity Activation is a critical piece of the onboarding process for all members of the university community.
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Records Retention, Disposal, Storage, Scanning, Organization, and Policies
The UIC Business Student Petition Process is for undergraduate students seeking advising assistance or requesting academic changes.
This service will be utilized by departments and units across the system for making files accessible
Course building service should be used by faculty members or staff who want assistance with setting up a new Blackboard site or updating an existing Blackboard site. Course Builders work with UIC Business almost exclusively with online programs assisting faculty who are developing new courses, updating courses or just need to change dates and update course content within Blackboard.
-Faculty who are experiencing technical problems with Blackboard should email LTS@uic.edu.
-Faculty who need a course copied from a previous shell to a new one should email LTS@uic.edu.
-Faculty who are interested in converting a course from the Original View to Ultra should contact the Instructional Design and Media Production Studio (IDPMS) https://idmpstudio.uic.edu/contact/.