My Recently Visited Services
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college-owned rooms. Our services include virtual computing, network storage, databases, web servers, virtual machines, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.
Provides services with regards to payments, rebilling, adjustments, claims, appeals, insurance portal access, payment portal inquiries, and refund statuses.
Assistance with document requests, Agency Notice of Death, Adjustment Processing
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Recharge Stations allow users to charge their electronic device securely while on the go.
Records Retention, Disposal, Storage, Scanning, Organization, and Policies
Technology Solutions provides a variety of resources for professional development and training, including a large collection of online video tutorials via LinkedIn Learning, workshops and webinars on educational technologies, and select IT and AV vendor resources.
Assistance with IT issues, service requests, and general inquiries, with self-service guidance available through Clovie.
Request installation of software on one of UIC's research computing systems.
The account management service allows an individual to request the creation of additional university accounts associated to their person or their department.
Learning spaces include common-use classrooms and their technology, and centrally-managed physical and virtual computer labs, including the software installed in both environments.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR
Technology Solutions provides the KnowBe4 platform to deliver you the world's largest library of security awareness training content. The Technology Solutions Security and Privacy Office coordinates an annual training campaign, and units may provide supplemental training and conduct their own phishing simulations.
Qualys is a cloud-based vulnerability scanner and threat detector which comes with the ability to run IP based targeted scans or install a lightweight agent on endpoints for continuous monitoring. Qualys not only discovers threats and vulnerabilities but offers known effective ways to solve these threats.
GoTime is an employee leave management system utilized at UIC.
Technology Solutions offers two types of relational database management systems (RDBMS): Microsoft SQL and MySQL
Customers that do not have a Net-Id can reach UPB by submitting a ticket
Students, instructors, and researchers can request short-term loans of various equipment to support their academic needs.
UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.
Adoption Assistance, Wellness, Weight Loss, Employee Assistance Program, and Smoking Cessation