My Recently Visited Services

UIC offers two types of telephone systems: analog phones and phones using voice over IP technology.


Assistance with IT issues, service requests, and general inquiries, with self-service guidance available through Clovie.


Unfortunately, it is not always possible to procure or create ICT that meets that standard. In these situations, the university must be able to demonstrate that reasonable efforts were made to procure an accessible ICT and an equally effective alternative method of access must be provided. As such, a request to use an inaccessible ICT or to use an ICT in an inaccessible context must be reviewed and approved.


UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.


GoTime is an employee leave management system utilized at UIC.


The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.


Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA


Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)


The Liaison Manager application allows Delegate Authorities to manage their unit's liaisons. Liaisons are staff members within each department who have been designated to fulfill a specific role on behalf of their department. Individuals can have more than one liaison role for one or many departments and have access to various tools to fulfill that role.


Departments can publish their mobile apps under the official UIC app store pages.


Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.

In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.


Desktop and videoconferencing support for System Office units and other departments with a service agreement


The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.


Qualys is a cloud-based vulnerability scanner and threat detector which comes with the ability to run IP based targeted scans or install a lightweight agent on endpoints for continuous monitoring. Qualys not only discovers threats and vulnerabilities but offers known effective ways to solve these threats.


Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.


UIC's directory of faculty, staff, students and departments.


NetIDs for external affiliates such as guests or vendors who need access to UIC resources.


Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.


Departmental servers contain a vast amount of valuable data critical to the university’s missions of instruction and research. The university has an interest in making sure this data is not inadvertently lost, whether by human error, equipment failure, or malware attack. The owners and administrators of these systems can request backup services.


The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.


Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.


Multimedia creation software allows the creation of digital content for online consumption.