My Recently Visited Services
The primary point of contact for general IT support, troubleshooting, office printers and copier setup, new device setup, classroom technology support, equipment checkout, electronics moving, and technology assistance.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Adoption Assistance, Wellness, Weight Loss, Employee Assistance Program, and Smoking Cessation
Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)
Desktop and videoconferencing support for System Office units and other departments with a service agreement
Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Records Retention, Disposal, Storage, Scanning, Organization, and Policies
This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.
For questions regarding employee leaves, and what happens to insurance coverage and premiums while on leave.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.
This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.
Request installation of software on one of UIC's research computing systems.
PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
This service will be utilized by departments and units across the system for making files accessible
Ellucian Banner ERP Administrative Pages are part of the University of Illinois System’s enterprise resource planning (ERP) platform. They support core administrative functions including student records, financial aid, human resources, payroll, and finance. Banner is accessed via https://apps.uillinois.edu/banner/ which serves as the gateway to Banner Administrative Pages as well as Self-Service tools.