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Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
Submit requests to the CS Business team for processing.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.
Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.
LAS IT is available to help you with your IT needs
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).
PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
The authentication service provides users the ability to authenticate against password-protected systems using a UIC NetID and UIC password.
NetID, Password, E-mail, VPN, Calendaring and other UIC IT Services
The CBA IT Services team provides support for the College of Business Administration’s community with a single point of contact for the assistance, education, and troubleshooting issues concerning CBA computing resources.
This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.
UIC offers centrally-managed Cloud services through both Amazon Web Services (AWS) and Microsoft Azure. University researchers, departments, and staff are encouraged to enroll in these Cloud Services in order to get the best price, the appropriate security, and to feel confident that projects are managed in an environment that is compliant with University policy.
Get help with setting up, hosting, and managing servers and storage, including maintaining and backing up server data and databases.
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
GoTime is an employee leave management system utilized at UIC.
A Security and Privacy Risk Assessment is a structured process used to identify, evaluate, and mitigate threats to an organization’s information systems and digital assets.
Desktop and videoconferencing support for System Office units and other departments with a service agreement
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.