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Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
Get help analyzing and using your data to make better decisions. This service includes creating dashboards and reports, analyzing trends, improving workflows, and providing access to tools and systems that support data and analytics across the College of Medicine.
Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS
Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
A web-based survey platform for creating, publishing, and analyzing survey data.
Technology Solutions provides basic DNS and basic connectivity.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
The OVCR IT Tech Team are available to assist the OVCR community with their IT questions and address any problems that arise.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
NetID, Password, E-mail, VPN, Calendaring and other UIC IT Services
LAS IT is available to help in using UIC web technology options, including some which are built or customized to the needs of our College.
Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
Technology Solutions has staff who can help your team with business analysis engagements.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
Form used to submit any inquiry related to Emburse Enterprise/Chrome River transactions
PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR
These solutions enable multi-functional video and audio conference that combines web-based meetings with integrated collaboration tools.
Activity Reporting System (ARS) is a secure, online system designed to collect information on the activities of faculty and academic staff at UIC.