My Recently Visited Services

The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.


UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.


The primary point of contact for general IT support, troubleshooting, office printers and copier setup, new device setup, classroom technology support, equipment checkout, electronics moving, and technology assistance.


Ellucian Banner ERP Administrative Pages are part of the University of Illinois System’s enterprise resource planning (ERP) platform. They support core administrative functions including student records, financial aid, human resources, payroll, and finance. Banner is accessed via https://apps.uillinois.edu/banner/ which serves as the gateway to Banner Administrative Pages as well as Self-Service tools.


Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.


This form allows UIC users to disclose and report any accessibility problems in web content, electronic documents, or University IT devices so that Technology Solutions can promptly investigate and remediate the issue.


To request a detailed accessibility audit, complete the Audit Report Request form.


Technology Solutions provides accessibility consultation services to units and departments. The consultation services cover UIC websites and applications, online courses, electronic documents, and general IT accessibility.


Records Retention, Disposal, Storage, Scanning, Organization, and Policies


A web-based survey platform for creating, publishing, and analyzing survey data.


AITS Integration Competency Center (ICC) facilitates API solutions that expose enterprise data and enable enterprise services through loosely coupled integration. AITS ICC can help equip your application with the tools it needs to easily interact with the University's enterprise systems, using industry standard technologies and methods.


Get support for enterprise systems and databases to ensure reliability, security, and optimal performance.


The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.


Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements


All IT support questions members of the School of Public Health community may have can be submitted through this service. Issues that are not dealt with at the school level will be routed to the appropriate unit at UIC or within the UI System for resolution. In-person and virtual support is available by appointment only at this time.


Multimedia creation software allows the creation of digital content for online consumption.


Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.


Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA


Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)


Course building service should be used by faculty members or staff who want assistance with setting up a new Blackboard site or updating an existing Blackboard site. Course Builders work with UIC Business almost exclusively with online programs assisting faculty who are developing new courses, updating courses or just need to change dates and update course content within Blackboard.

-Faculty who are experiencing technical problems with Blackboard should email LTS@uic.edu.
-Faculty who need a course copied from a previous shell to a new one should email LTS@uic.edu.
-Faculty who are interested in converting a course from the Original View to Ultra should contact the Instructional Design and Media Production Studio (IDPMS) https://idmpstudio.uic.edu/contact/.


These solutions enable multi-functional video and audio conference that combines web-based meetings with integrated collaboration tools.


This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.