My Recently Visited Services
GenAI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.
Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)
UIC has partnered with Emma Email Marketing to support the communication needs of UIC colleges, schools and units to send targeted and branded email campaigns to internal and external audiences.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college-owned rooms. Our services include virtual computing, network storage, databases, web servers, virtual machines, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.
This form allows UIC users to disclose and report any accessibility problems in web content, electronic documents, or University IT devices so that Technology Solutions can promptly investigate and remediate the issue.
GitHub Enterprise is a code hosting platform for version control and collaboration on software development projects. Additionally, the service is to facilitate the version control and issue tracking aspects of software development.
Classroom Technologies and AV Support
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
Technology Solutions provides the KnowBe4 platform to deliver you the world's largest library of security awareness training content. The Technology Solutions Security and Privacy Office coordinates an annual training campaign, and units may provide supplemental training and conduct their own phishing simulations.
Pagers and mobile devices (and their data plans) are contracted through the State of Illinois.
This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.
Get help with end-to-end management of software applications and systems to ensure they are well-designed, integrated, supported, and optimized.
Departmental servers contain a vast amount of valuable data critical to the university’s missions of instruction and research. The university has an interest in making sure this data is not inadvertently lost, whether by human error, equipment failure, or malware attack. The owners and administrators of these systems can request backup services.
DeptUpdate is an application that is used only for departmental information and positions.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Report any information security incident.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
Web hosting is an online service that allows you to build websites and make them available on the internet. Technology Solutions provides several options for hosting.
Multimedia creation software allows the creation of digital content for online consumption.
Integrated Learning Spaces support team provides support for the CBA managed classrooms (DH 310, 320, 170, ETMSWL278), CBA Boardroom (DH165) and CBA conference rooms (UH 1150, 2150, 2250, 2350, 2450). The team also manages the Echo360 scheduling in these rooms
Course building service should be used by faculty members or staff who want assistance with setting up a new Blackboard site or updating an existing Blackboard site. Course Builders work with UIC Business almost exclusively with online programs assisting faculty who are developing new courses, updating courses or just need to change dates and update course content within Blackboard.
-Faculty who are experiencing technical problems with Blackboard should email LTS@uic.edu.
-Faculty who need a course copied from a previous shell to a new one should email LTS@uic.edu.
-Faculty who are interested in converting a course from the Original View to Ultra should contact the Instructional Design and Media Production Studio (IDPMS) https://idmpstudio.uic.edu/contact/.