My Recently Visited Services

The primary point of contact for general IT support, video conferencing, troubleshooting, office printers and copier setup, new device setup, classroom technology support, equipment checkout, electronics moving, and technology assistance.

Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.

UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.

The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.

IT onboarding, offboarding, and internal transfer service for managing employee access, systems, and equipment.

The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.

Part of the Forward Initiative at UIC, the Chicago Computes program provides fully-subsidized access to high-performance computing resources, secure computing environments for sensitive datasets, and research data storage solutions. It also provides broad access to research computing facilitators, data scientists, and visualization specialists to aid in project planning and problem solving to help achieve the research and scholarship goals of our faculty. All UIC faculty are eligible to request resources under this program, which can be shared with their lab-members or other UIC collaborators.

Report and get help investigating security breaches or suspicious activity, including documentation and remediation.

Ellucian Banner ERP Administrative Pages are part of the University of Illinois System’s enterprise resource planning (ERP) platform. They support core administrative functions including student records, financial aid, human resources, payroll, and finance. Banner is accessed via https://apps.uillinois.edu/banner/ which serves as the gateway to Banner Administrative Pages as well as Self-Service tools.

Recharge Stations allow users to charge their electronic device securely while on the go.

All IT support questions members of the School of Public Health community may have can be submitted through this service. Issues that are not dealt with at the school level will be routed to the appropriate unit at UIC or within the UI System for resolution. In-person and virtual support is available by appointment only at this time.

Poster printing service for the Basic Science departments.

UIC Alert is a service that allows authorized UIC officials to send email and/or text messages to mobile phones or any text message capable device in the case of a campus emergency.

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)

Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.

Support for Canvas and Blackboard, including setup, navigation, troubleshooting, and integration with educational tools. We help ensure your course is well-organized, accessible, and effective for learners.

GitHub Enterprise is a code hosting platform for version control and collaboration on software development projects. Additionally, the service is to facilitate the version control and issue tracking aspects of software development.

Links to student, research, business, and administrative applications used throughout the University of Illinois System

Report any information security incident.

Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS

CUPPAtech IT Support offers comprehensive IT services for the college, ensuring seamless technology operations for students, faculty, and staff. Our team provides technical assistance, troubleshooting, and maintenance for all IT-related issues. Additionally, we manage IT-related purchasing, ensuring the college has access to the latest technology and equipment to support its educational mission. Whether you need help with software, hardware, or procurement, Cuppa-Tech IT Support is here to assist.

GoTime is an employee leave management system utilized at UIC.

Used to submit a data request to the Office of Medicaid Innovation (OMI) Data Team.

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements