My Recently Visited Services
The primary point of contact for general IT support, troubleshooting, office printers and copier setup, new device setup, classroom technology support, equipment checkout, electronics moving, and technology assistance.
The CBA IT Services team provides support for the College of Business Administration’s community with a single point of contact for the assistance, education, and troubleshooting issues concerning CBA computing resources.
Productivity tools include software and applications that enable and facilitate file sharing, collaboration, and communication. The UIC community has access to Microsoft 365 and Google Workspace applications.
Medical Student - Scheduling Request
AITS Integration Competency Center (ICC) facilitates API solutions that expose enterprise data and enable enterprise services through loosely coupled integration. AITS ICC can help equip your application with the tools it needs to easily interact with the University's enterprise systems, using industry standard technologies and methods.
A Security and Privacy Risk Assessment is a structured process used to identify, evaluate, and mitigate threats to an organization’s information systems and digital assets.
Unfortunately, it is not always possible to procure or create ICT that meets that standard. In these situations, the university must be able to demonstrate that reasonable efforts were made to procure an accessible ICT and an equally effective alternative method of access must be provided. As such, a request to use an inaccessible ICT or to use an ICT in an inaccessible context must be reviewed and approved.
Get support for enterprise systems and databases to ensure reliability, security, and optimal performance.
Recharge Stations allow users to charge their electronic device securely while on the go.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
Report and get help investigating security breaches or suspicious activity, including documentation and remediation.
Equipment recommendations and purchasing guidance for computers, peripherals, printers, and other technology.
Request employee access to a COM-managed system.
An application to update employee affiliations, titles, and phone numbers for their respective departments.
Wepa is a cloud-based printing system that offers integrations with Blackboard, Google Drive, and more. With dozens of stations installed across the university, printing is never far away.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
High-performance computing resources for research and educational use.
Startel, the campus-wide public security system, is maintained and operated by Technology Solutions. The system is best identified by the 8-foot, blue-light bollards or posts located throughout the public walkways, restrooms, common areas, and elevators on the East and West campuses.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
Records Retention, Disposal, Storage, Scanning, Organization, and Policies