My Recently Visited Services
Hardware repairs, software, office printers and copiers, paper forms, troubleshooting, classroom technology, equipment checkout, electronics moving, secure disposal, and general IT support.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
Supporting digital accessibility across documents, videos, coursework, and websites to ensure all College of Dentistry content meets WCAG standards — submit a ticket to get started.
This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.
Online file sharing and content management service.
The UIC Business Student Petition Process is for undergraduate students seeking advising assistance or requesting academic changes.
Used to submit a data request to the Office of Medicaid Innovation (OMI) Data Team.
Technology Solutions offers two types of relational database management systems (RDBMS): Microsoft SQL and MySQL
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
LAS IT is available to help you with your IT needs
Blackboard is UIC's learning management system for course-related activities and grade reporting.
Events Related Support, Facilities, IT and Marketing.
A technology for creating call centers with options for voicemail, call routing, and call queueing.
Unfortunately, it is not always possible to procure or create ICT that meets that standard. In these situations, the university must be able to demonstrate that reasonable efforts were made to procure an accessible ICT and an equally effective alternative method of access must be provided. As such, a request to use an inaccessible ICT or to use an ICT in an inaccessible context must be reviewed and approved.
Report and get help investigating security breaches or suspicious activity, including documentation and remediation.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.
Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)