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Pagers and mobile devices (and their data plans) are contracted through the State of Illinois.
Education Technology Services (previously called Educational Technology Lab, ETL) provides comprehensive technology services and support to the UIC College of Education. We support faculty, staff, departments, and students by managing the College's computing infrastructure, classroom technology, administrative systems, networking, information security, and instructional technologies. Our goal is to deliver reliable, secure, and innovative technology solutions that support teaching, learning, research, and administrative operations.
In addition to day-to-day IT support, Education Technology Services provides technology consultation, equipment recommendations, virtual computing resources, server and database administration, printing and multimedia services, temporary equipment loans, and secure electronics disposal.
Report any information security incident.
UIC Alert is a service that allows authorized UIC officials to send email and/or text messages to mobile phones or any text message capable device in the case of a campus emergency.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
UIC offers centrally-managed Cloud services through both Amazon Web Services (AWS) and Microsoft Azure. University researchers, departments, and staff are encouraged to enroll in these Cloud Services in order to get the best price, the appropriate security, and to feel confident that projects are managed in an environment that is compliant with University policy.
Get support for enterprise systems and databases to ensure reliability, security, and optimal performance.
Improve, streamline and automate business processes
Technology Solutions provides the KnowBe4 platform to deliver you the world's largest library of security awareness training content. The Technology Solutions Security and Privacy Office coordinates an annual training campaign, and units may provide supplemental training and conduct their own phishing simulations.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
When the risk of using a specific technology for human subject research activities is unknown, the UIC Institutional Review Board (IRB) may require that a security assessment of the technology be performed. The Technology Solutions Information Security and Privacy Office works with investigators to perform a technology security assessment that can be provided as a response to the IRB.
Awards/prizes, expense reimbursements, honorariums, human subject payments, independent contractors, royalties, scholarship/fellowships, and other income
The CBA IT Services team provides support for the College of Business Administration’s community with a single point of contact for the assistance, education, and troubleshooting issues concerning CBA computing resources.
The UIC campus network provides a robust and secure connection to the Internet and university resources.
Part of the Forward Initiative at UIC, the Chicago Computes program provides fully-subsidized access to high-performance computing resources, secure computing environments for sensitive datasets, and research data storage solutions. It also provides broad access to research computing facilitators, data scientists, and visualization specialists to aid in project planning and problem solving to help achieve the research and scholarship goals of our faculty. All UIC faculty are eligible to request resources under this program, which can be shared with their lab-members or other UIC collaborators.
Request installation of software on one of UIC's research computing systems.
The Secure Computing Environment is a secure environment that mitigates the risks of working with electronic personal health information and other types of high-risk data. The SCE eases the burden on the researcher of having to configure and ensure that their computational work environment has been configured with the appropriate security controls and to minimize the risk of exposing high-risk data.
High-performance computing resources for research and educational use.
A web-based survey platform for creating, publishing, and analyzing survey data.
Get help with your computer, laptop, or related accessories (including printers). If your device isn’t working, needs setup, or you have questions, this is the place to start.
To obtain and access the detailed automated accessibility testing evaluation report by Deque, please complete this form. Users can also request access to Deque University.
GitHub Enterprise is a code hosting platform for version control and collaboration on software development projects. Additionally, the service is to facilitate the version control and issue tracking aspects of software development.