My Recently Visited Services
Hardware repairs, software, office printers and copiers, paper forms, troubleshooting, classroom technology, equipment checkout, electronics moving, secure disposal, and general IT support.
For University Press staff IT support
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements
UIC Alert is a service that allows authorized UIC officials to send email and/or text messages to mobile phones or any text message capable device in the case of a campus emergency.
All IT support questions members of the School of Public Health community may have can be submitted through this service. Issues that are not dealt with at the school level will be routed to the appropriate unit at UIC or within the UI System for resolution. In-person and virtual support is available by appointment only at this time.
Business Intelligence (BI) helps teams make better decisions using data. The BI service takes raw data from different places, cleans and organizes it, and turns it into easy-to-understand reports, dashboards, and charts that help answer questions facing UIC colleges and units.
PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR
COM's IT Service Desk, staffed by COMIR, is available to assist the College of Medicine community with their IT questions and address any problems that arise.
Get help with your computer, laptop, or related accessories (including printers). If your device isn’t working, needs setup, or you have questions, this is the place to start.
Support for Canvas and Blackboard, including setup, navigation, troubleshooting, and integration with educational tools. We help ensure your course is well-organized, accessible, and effective for learners.
Medical Education database for College of Medicine. (click on link for service request)
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
Identity Activation is a critical piece of the onboarding process for all members of the university community.
Provides services with regards to payments, rebilling, adjustments, claims, appeals, insurance portal access, payment portal inquiries, and refund statuses.
Assistance with document requests, Agency Notice of Death, Adjustment Processing
This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.
Assistance with axiUm-related problems and service requests.
Get comprehensive assistance to ensure you get the most out of the Acuity platform. Whether you’re navigating the interface for the first time or troubleshooting an unexpected issue, our team is here to help.
Payments to Foreign National Employees Working In the U.S., Payments to Foreign National Employees Working Outside the U.S., Obtain a Temporary Control Number (TCN)
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.