My Recently Visited Services
CADA IT Helpdesk is here to assist you with your technology problem
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
WebStore is the primary software distribution source for the University of Illinois. WebStore provides volume-license discounted software products available to students, faculty, and staff at UIC and the other two universities within the University of Illinois System. Learn more at the WebStore website.
This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.
Links to student, research, business, and administrative applications used throughout the University of Illinois System
Recharge Stations allow users to charge their electronic device securely while on the go.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
Assessing student learning can be done directly on Blackboard or using alternative tools to grade more efficiently, detect plagiarism, or proctor online exams.
Hardware repairs, software, office printers and copiers, troubleshooting, classroom technology, equipment checkout, electronics moving, secure disposal, and general IT support.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Records Retention, Disposal, Storage, Scanning, Organization, and Policies
Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)
Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
Technology Solutions provides access to tools to manage and protect university devices.
Report and get help investigating security breaches or suspicious activity, including documentation and remediation.
Identity Activation is a critical piece of the onboarding process for all members of the university community.
Get help with your computer, laptop, or related accessories (including printers). If your device isn’t working, needs setup, or you have questions, this is the place to start.
Adoption Assistance, Wellness, Weight Loss, Employee Assistance Program, and Smoking Cessation
Business Intelligence (BI) helps teams make better decisions using data. The BI service takes raw data from different places, cleans and organizes it, and turns it into easy-to-understand reports, dashboards, and charts that help answer questions facing UIC colleges and units.
Select this option to request an IT purchase.
Get support for enterprise systems and databases to ensure reliability, security, and optimal performance.
Technology Solutions provides a personal University email address to all current students, staff, and faculty. The email address is in the format NetID@uic.edu and can be used in conjunction with any of the email and calendaring solutions provided by Technology Solutions.