My Recently Visited Services
Document requests, Agency Notice of Death, final pay, tax forms
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
The primary point of contact for general IT support, video conferencing, troubleshooting, office printers and copier setup, new device setup, classroom technology support, equipment checkout, electronics moving, and technology assistance.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
Technology Solutions provides accessibility consultation services to units and departments. The consultation services cover UIC websites and applications, online courses, electronic documents, and general IT accessibility.
Messaging and collaboration solutions provide direct messaging, group conversations, and virtual spaces that allow users to create and assign tasks and share files in a central place, in addition to chatting.
Report any information security incident.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
This service will be utilized by departments and units across the system for making files accessible
Support for the Clinical Review Platform (CRP).
Used to submit a data request to the Office of Medicaid Innovation (OMI) Data Team.
Support can include but not limited to copies, scanning, mailing, catering, conference room bookings, exam copies, etc
For University Press staff IT support
Records Retention, Disposal, Storage, Scanning, Organization, and Policies
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS
Denodo Data Virtualization Service
Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
This service will be utilized to by Pcard holders to request access to Amazon Business.
Adoption Assistance, Wellness, Weight Loss, Employee Assistance Program, and Smoking Cessation
A web-based survey platform for creating, publishing, and analyzing survey data.
Unfortunately, it is not always possible to procure or create ICT that meets that standard. In these situations, the university must be able to demonstrate that reasonable efforts were made to procure an accessible ICT and an equally effective alternative method of access must be provided. As such, a request to use an inaccessible ICT or to use an ICT in an inaccessible context must be reviewed and approved.
Support for Canvas and Blackboard, including setup, navigation, troubleshooting, and integration with educational tools. We help ensure your course is well-organized, accessible, and effective for learners.