My Recently Visited Services
All IT support questions members of the School of Public Health community may have can be submitted through this service. Issues that are not dealt with at the school level will be routed to the appropriate unit at UIC or within the UI System for resolution. In-person and virtual support is available by appointment only at this time.
Hardware repairs, software, office printers and copiers, paper forms, troubleshooting, classroom technology, equipment checkout, electronics moving, secure disposal, and general IT support.
Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
The Virtual Private Network service allows you to securely access resources at UIC over a non-UIC Internet connection. While connected to the VPN, the client software works with the operating system to determine when you are accessing an Internet location that the client should protect. When you are accessing such a location, the VPN client encrypts the data.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
Desktop and videoconferencing support for System Office units and other departments with a service agreement
UIC offers centrally-managed Cloud services through both Amazon Web Services (AWS) and Microsoft Azure. University researchers, departments, and staff are encouraged to enroll in these Cloud Services in order to get the best price, the appropriate security, and to feel confident that projects are managed in an environment that is compliant with University policy.
TeamDynamix (TDX), UIC's service management platform, has a wide range of functionality to enable improved outcomes for clients and staff alike. Staff in units currently leveraging TeamDynamix can use this service entry to request configuration updates.
The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.
Application servers (SPSS, HLM, Atlas.TI, other), databases, virtual machines, network storage, web hosting, Wired network & temporary guest Wi-Fi Access, temporary guest AD accounts, shared email user add/removal and device management through Microsoft Intune and Jamf.
UIC has partnered with Emma Email Marketing to support the communication needs of UIC colleges, schools and units to send targeted and branded email campaigns to internal and external audiences.
Medical Student - Scheduling Request
SharePoint is a tool for collaboration that helps groups of people (e.g. work teams or social groups) share information and work together. Members of the UIC Community can view their designated UIC site collections with SharePoint.
GoTime is an employee leave management system utilized at UIC.
Poster (24" and 44" wide), cardstock, and 3D printing services for research, teaching, presentations, conferences, instructional materials, and academic projects.
Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
LAS IT is available to help you with your IT needs
The UIC campus network provides a robust and secure connection to the Internet and university resources.
Poster printing service for the Basic Science departments.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.