My Recently Visited Services
We provide hardware and software support, network troubleshooting, and AV equipment maintenance in college-owned rooms. Our services include virtual computing, network storage, databases, web servers, virtual machines, general printing, 3D printing, equipment disposal, temporary equipment checkout, and access for administrative applications.
The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.
The password management service allows you to change and recover password for credentials assigned to you as well as to manage two factor authentication devices and settings for your accounts.
The Secure Computing Environment is a secure environment that mitigates the risks of working with electronic personal health information and other types of high-risk data. The SCE eases the burden on the researcher of having to configure and ensure that their computational work environment has been configured with the appropriate security controls and to minimize the risk of exposing high-risk data.
The AI service provides UIC students, faculty, and staff with secure, institutionally-supported access to generative AI tools and platforms.
Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software.
SharePoint is a tool for collaboration that helps groups of people (e.g. work teams or social groups) share information and work together. Members of the UIC Community can view their designated UIC site collections with SharePoint.
A required certificate to enable Transport Layer Security (TLS) operation on a server (typically a web server).
Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.
This service allows business units to request a shared unit folder in Business Objects and provide their Active Directory (AD) groups for folder security. AD groups control folder access only, not report data. Each folder should have two groups: a Publisher group for staff who can add reports, and a Viewer group for staff who can view but not modify folder contents.
Canvas is UIC's next learning management system, available in Spring 2026 for course-related activities and grade reporting.
Supporting digital accessibility across documents, videos, coursework, and websites to ensure all College of Dentistry content meets WCAG standards — submit a ticket to get started.
Blackboard is UIC's learning management system for course-related activities and grade reporting.
These solutions enable multi-functional video and audio conference that combines web-based meetings with integrated collaboration tools.
UIC's IT Service Desk, staffed by Technology Solutions, is available to assist the UIC community with their IT questions and address any problems that arise.
Online polling and surveys are a great way to engage your audience and get feedback from them.
A technology for creating call centers with options for voicemail, call routing, and call queueing.
Technology Solutions provides access to tools to manage and protect university devices.
Instructors can access a variety of services to create multimedia materials for use in their courses, as well as multimedia assistance on academic projects.
Echo360 and Panopto are the supported video streaming tools for UIC. Both tools are available from within Blackboard courses.
Learning spaces include common-use classrooms and their technology, and centrally-managed physical and virtual computer labs, including the software installed in both environments.
Wepa is a cloud-based printing system that offers integrations with Blackboard, Google Drive, and more. With dozens of stations installed across the university, printing is never far away.
Technology Solutions offers two types of relational database management systems (RDBMS): Microsoft SQL and MySQL