Technology Solutions Service Costs

Articles (16)

Pinned Article Bill Access (Pinnacle) for Technology Solutions services

Business Managers can visit http://acccbilling.uic.edu to access Pinnacle.

Pinned Article How do I get started with Pinnacle V7 Account Manager?

This article gives instructions on how to get started and gain access to Pinnacle.

Pinned Article How do I get started with Pinnacle V7 Department Manager?

This article provides instructions on how to get started and gain access to Pinnacle V7 department Manager role.

Pinned Article Is there a V7 Pinnacle Interface Training Video available?

This video demonstrates a comparison between the 7.0 user interface and previous versions

Are light technology users or RAs/TAs/GAs included in the FTE count?

Research, Teaching, and Graduate Assistants are considered in the Rate and Funding model.

How are part-time employees calculated for the Rate and Funding?

There is a weighted calculation for FTEs that are less than 100%.

Is the rate the same for regional campuses?

Rates for regional campuses are different than for the Chicago campus.

Our FTE Total number is inaccurate, what should we do?

The FTE information with be shared with units for approval as the rate for the following fiscal year is developed.

What are the costs for printing?

The costs to print using Wepa at UIC are standard across the university.

When is the full-time employee (FTE) calculation done?

The FTE calculation is done annually.

When is the recharge rate for the future fiscal year developed?

The recharge rate is developed by Technology Solutions during the January to March timeframe.

Who are considered light technology users?

Light technology users have an impact in the calculation of the rate and funding.