How do I get started with Pinnacle V7 Account Manager?

This article gives instructions on how to get started and gain access to Pinnacle.
 

The Pinnacle Account Manager role gives you access to the following functions:

  • View account billing information.
  • Run and email the custom Account Bill by CFOP report for a specific account number.  Output for this report is in Excel format.

 

The following section illustrate how to access Pinnacle and perform these two functions.

 1. Access Pinnacle

 Use the following URL to access Pinnacle and login using your UIC NetID and password.

 

http://acccbilling.uic.edu

 

 2. Account Manager Role

 

After logging in, Pinnacle displays the home screen with a circle in the upper right hand corner.  The letter in the circle is the first letter of your name.

example home screen

 

Click in the circle with the letter.  The Account Manager role will be displayed.  Click on Account Manager.


 

 3. View Account Billing.

To view account billing, click on the Accounts icon in the menu on the left-hand side of the screen.

Where to find accounts in menu

 

 

 A submenu will appear.  Click on Account Billing in the submenu.

The following screen and sample listing will appear with a list of billing dates for the accounts to which you have access.

example account billing screen

 

To access the billing detail, click on the billing date next to the account billing you want to view.  Following is the result of selecting 28-MAY-2019.

 where to find billing date

Click on the Accounts icon on the left-hand menu to access charge detail.   The Non-Usage Charges and Usage Charges options will be displayed under the Account Billing option.  Selecting either option will generate a list of the charge detail.

locate billing summary  

 

 

 

You can narrow the search by charge category.  In the Quick Search fields, click the select button for Charge Category for additional options such as One Time Charges.  A popup window appears.  Select the charge category and click OK.  Click the Search button.

highlighting fields for search  

 

 4. Run the Custom Account Bill by CFOP Report

 To access the custom Account Bill by CFOP, select Report -> All Reports in the left-hand menu. The following screen with a list of reports is displayed.

 

example all reports listing

Click on the Account Bill by CFOP link.  (We suggest you hide the other reports.)

 

The following screen is displayed.  Click the Run button to run the report.

where to find Run button  

 

 

 

The following window pops ups.

example parameters screen

 Fill in the fields as follows:

  • In Output Name, assign a name to the output file.
  • Check the Notify by email box.
  • Check the Attach output to email box.
  • Enter your email address in the Cc for email field.
  • Enter the CFOP in the Account Number field.
  • Format is Chart-Fund-Org Code--Program.
  • Select the billing date for the Billing Date field. (Date format example 28-May-2019)

where to find run button on parameters screen

 

Click the Run button.

 

Note:  If you enter an incorrect CFOP, you will not receive an error message, rather the report generated will be blank.

 

 5. Access Report Output

 

 

In addition to receiving the output for the Custom Account Bill by CFOP report via email, you can access it directly in the system by selecting Report -> Outputs in the left-hand menu.  The following screen is displayed.

 

locate outputs in menu

 

The list of your report outputs is displayed.  Note that if you access this list immediately after running the report, the report may still be processing.  In this case, the icon next to the report will be flashing.  Your report outputs will remain in the system and listed here until you delete them.

Details

Article ID: 617
Created
Fri 1/15/21 5:54 PM
Modified
Fri 3/19/21 12:09 PM