What are UIC's telephone services, rates, and stipulations?

Single Line and Multi-Line Phone Rates VoIP Rates Permanent Rates
M9116: $6.75 per month 8800: $5.00 per month Emergency 911: $1.50 per month
Multi line with Display: $15.00 per month Side Card Add-On: $5.00 per month  
Multi line Display with Speaker: $15.00 per month VoIP Voicemail (32 messages): $6.00 per month  
22 Add-on Module: $15.00 per month    

Additional Charges

  • Caller ID: $3.00 per month
  • Voice Station: $16.25 per month plus $1.50 Surcharge for Campus Emergency Telephone Service. Applies to both single-line and multi-line stations.
  • Extension charge: $5.25 per month. These are single-line stations wired as extensions that share the telephone number and line as the main station.
  • ISDN Service (Basic Rate Interface): $70.00 per month for 2B Channel/Data Channel. (Billed as two single lines with a monthly charge of $39.50 each. Other configurations may have higher rates.)
  • Basic 2500 single line set: $35.00 purchase price only (No lease rates)


  • Campus Only: Can make or receive calls within the University's telephone system. (996,413, and 355 campus prefixes and the 136 campus page system).
  • Campus/Chicago: Able to place calls on campus and within the Chicago (312 & 773) area only. Can also place calls to 800 numbers and receive calls from the world. No access to suburbs, long distance, or various telephone company operators.
  • Campus/Chicago/Suburbs: Able to place calls on campus, Chicago, and suburban areas (312, 773, 630, 708, 847). Can place calls to 800 numbers and receive calls worldwide. No access to long distance or various telephone company operators.
  • Campus/Chicago/Suburbs/Worldwide: Can make or receive calls worldwide. The local (dial 9-0) or long distance (dial 9-0-0) telephone company operator can be reached to place credit card, third party numbers, and collect calls. Access to International calling can be restricted, if requested.
  • Time of day restrictions: These allow one restriction during general business hours (Monday through Friday from 8:00 a.m. until 5:00p.m.), and a different restriction after hours and on campus holidays.

Installation Charges

Below is a list of typical service requests and their estimated costs. These costs assume that all information received about the request is accurate and does not include any unforeseen issues with the request.

Service Request Estimated Cost
Installing a phone $75.95/hour
Moving a phone $75.95/hour
Upgrading a phone $75.95/hour
Add-on for Multi-Line set $75.95/hour
Remove a phone Free
Billable Repairs $75.95/hour
Print Article


Article ID: 494
Fri 1/15/21 5:47 PM
Wed 8/31/22 2:33 PM