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Why can't I log in to Blackboard (New UIC User)?
. Click "Create account".
If you continue to have an issue creating the Blackboard account as instructed above, email: consult@uic.edu
How can I receive LinkedIn Learning customer support?
When to contact the Technology Solutions Helpdesk
Questions regarding your eligibility for access
Assistance with initial registration
Email: LTS@uic.edu
When to contact
How do I use Echo360 Universal Capture?
located on: Echo360 - Note: You must log in using your netID and password.
You will receive an email support ticket confirming your request. Once the request is full-filled, your course section will
What do I do now that I have been assigned as Phonebook Contact for my department?
obtain a UIC email address, UIC email accounts and create and manage a password.
The UIC NetID and password are required to access many online resources available at UIC such as NESSIE, Exchange
How Do I Import Google Calendar to Outlook/Exchange Online?
email ... If you want to import your Google Calendar into Outlook, you don’t have to re-enter all of your appointments. Instead, export your Google Calendar to a file, and then import them into Outlook on your
How do I update or confirm my UIC Alert subscription?
UIC Alert is a free service that allows UIC officials to send text messages to your mobile phone or any text message capable device in the case of a campus emergency.
Active UIC email
How do I migrate files from Google Drive to another storage platform?
"Download your files" in the email you will receive from Google to go to the "Manage your Archives" page.
Download the archive by clicking on the Download button in the details column.
Upload the files to your desired platform.
How do I share Qualtrics surveys with other collaborators?
.
3. When adding other UIC faculty, staff, or students as collaborators, please make sure that you DO NOT press the enter right away in the text field after typing the email
How Can I Get IT Support as a UI Health or Hospital Employee?
email ... ).
Epic/MyChart
UI Health Exchange email accounts
UI-Health-Staff wireless network
Duo 2-Factor Authentication
Duo 2-Factor Authentication is managed centrally by the U of I
Blackboard is not reflecting my updated schedule of classes
you know if the course will be using Blackboard or not.
If the course instructor is using Blackboard and you have not been added after 24 hours have passed since registering with the class, email LTS@uic.edu and include a screenshot of your registration for that class from https://my.uic.edu.
How do I set up or update password recovery options?
first time you set a password in the IAM Password Management system you will be required to create at least one recovery option. There are three options available:
Non-University Email Address
I'm an Echo360 admin. How do I schedule a classroom capture?
1. Access echo360.org and input your email address. Click Submit. You will then be directed to enter your NetID and common password.
2. Click the person icon in the top right. Ensure that you are
What can I do if I am having trouble accessing UIC resources from outside the US?
If you are having trouble accessing UIC resources such as Blackboard, email, and more, from outside of the US, try using the UIC VPN solution. ... If you are having trouble accessing UIC resources such as Blackboard, email, and more, from outside of the US, try using the UIC VPN solution.
If you have never used the UIC VPN before
How do I add students to a Blackboard Learn course site?
, click on Find Users to Enroll. This will take you to the Add Enrollments page.
In the Username field, type the student's NetID (UIC email minus the @uic.edu).
Under the Role field, select the
How do I create a UIC Google Workspace account?
this account in order to login to any of the Google Workspace apps. To start, use your UIC email account (NetID@uic.edu) to access Google Drive at gdrive.uic.edu.
If you have a personal Google