macOS

Articles (6)

Endpoint Services, macOS, Data Purge Methods for macOS Devices (Apple Silicon & Intel) Under NIST 800-88

This guide covers Apple Silicon (M1/M2/M3) and Intel Macs (with or without T2), offering scenarios based on device condition.

Endpoint Services, macOS, Erase and reinstall macOS on Intel-based Mac

Endpoint Services, macOS, Migrate macOS Computer To Jamf

Instructions on how to migrate from Workspace One to Jamf Pro.

Endpoint Services, macOS, Resetting Your Password on an Apple Silicon Mac

If you cannot remember your Mac password, you can reset it using macOS Recovery. This article applies to Apple Silicon Macs (M1, M2, M3) that are managed by Education IT Partners and have FileVault encryption enabled.

Endpoint Services, macOS, Setting up a new Apple device (user guide)

This article is a step-by-step guide on how to set up a new Mac computer with campus software.

Endpoint Services, macOS, Surplusing a Managed Mac Computer

Follow these steps to surplus a university-owned macOS computer managed by the College of Education. This process covers creating a surplus ticket, removing the Mac from Jamf Pro, purging data according to NIST 800-88, requesting DEP removal, tagging the device, and placing it in the appropriate surplus closet.