Desktop and Mobile Computing

Includes Printing, Endpoint Management and Backups, Information Security, and Software Licensing services.

Categories (7)

Information Security

Includes Access Management, Password Changes, and Security Request
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Endpoint

Computers and their peripherals, printers, phones and software
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Technology Loans

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Printing and Faxing

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Apps and Software

Office 365 suite, Box, Zoom, Adobe and more.
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Voice

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Audio Visual

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Articles (3)

Computer LifeCycle Program

Explains how the Computer LifeCycle Program replaces eligible College of Education primary computers every four years, including how devices are identified, how users are notified, and what steps users must take to receive new equipment and return old devices.

Desktop and Mobile Computing, Computer Recommendations for Faculty and Staff

Lists standard computer and accessory recommendations for College of Education faculty and staff using University-owned and managed devices, and provides guidance on choosing between Windows and macOS laptops as well as requesting additional or upgraded equipment.

Network Services, Wired Network, Patch Wall Jack to Switch Port and Update IRIS

Restores or enables wired network connectivity by patching a labeled wall jack to an available switch port in the correct CER, then documenting the patch cord and setting the intended network assignment in IRIS.