I forgot my password, what should I do?

accounts password

Passwords can be recovered using self-service options or at the Technical Helpdesk with an in-person or virtual appointment at it.uic.edu/tech-helpdesk

Please follow these instructions to reset your password:

Go to http://identity.uillinois.edu/
Select I forgot my password
Enter your NetID (DO NOT include, '@uic.edu')
Select Next
If you have a recovery email address defined, you will receive an email with a link to reset your password. Otherwise, you will be prompted to receive either a text or automated call to initiate a reset of your password.

Once your password is successfully reset, please revisit http://identity.uillinois.edu to review and update your password reset recovery options:

recovery settings screen

It is recommended that you regularly review and update/add recovery options as needed. This will ensure the quickest and most convenient method to recover your password if you need to in the future.