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Categories (8)
Administrative and Business
Includes data, reporting, and analytics; process automation; facilities management; student information systems; financial & procurement systems.
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Communication and Collaboration
Email, conferencing, phones, mass communications, media & A/V, web services.
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Desktop and Mobile Computing
Includes desktop and mobile device support, printing and related services, and software and applications distribution.
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Information Security
Includes identity and access management, security consulting and educations, and secure computing.
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Infrastructure
Includes data center services, monitoring & alert management, network & connectivity management, server & storage management.
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IT Professional Services
Includes continuous improvement & innovation, digital accessibility, IT service delivery & support, training & outreach.
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Research
Supports university research activities, including advanced or specialized computing, storage and applications, research data services, and software.
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Teaching and Learning
Academic technology, learning management, instructional technology, assessment & learning analytics, polling & surveys.
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