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Enterprise Service Management
  1. Services
  2. IT Professional Services
  3. IT Service Delivery and Support
The Enterprise Service Management Office (ESMO) partners with IT units across campus to improve how services are delivered, using campus-defined best practices in areas like Incident, Change, Service Request, and Knowledge Management. We offer guidance, tools, and collaborative support to help units assess and enhance their processes. We also manage the Enterprise Service Catalog, making it easier for the campus community to find and access IT services and resources.