Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.
Denodo Data Virtualization Service
Desktop and videoconferencing support for System Office units and other departments with a service agreement
Records Retention, Disposal, Storage, Scanning, Organization, and Policies
Unfortunately, it is not always possible to procure or create ICT that meets that standard. In these situations, the university must be able to demonstrate that reasonable efforts were made to procure an accessible ICT and an equally effective alternative method of access must be provided. As such, a request to use an inaccessible ICT or to use an ICT in an inaccessible context must be reviewed and approved.
This service will be utilized by departments and units across the system for making files accessible
This service will be utilized to by Pcard holders to request access to Amazon Business.
IT customer support team who provide support for university administrative IT and System Office services
A central location to create, store, share, and manage web-based knowledge documents
Links to student, research, business, and administrative applications used throughout the University of Illinois System
AITS Support of the HR Front End Application (HRFE)
Specifically for staff at DRES (UIUC) and ODS (UIS) who require AITS technical assistance with the administration of the myAccessCenter
System Units that receive services from Operations Support can request Unit Security Contact (USC), Expense Reimbursement, Travel, Skype for Business, Budget, Event Planning, Equipment Management Services, and Reconciliation here.
Payments on behalf of Students
System Offices Shared Services provides organizational effectiveness services, including training and change management services such as communications, instructional design, Ability LMS support, and online conferences and events for all System Offices units and beyond.
This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.
For University Press staff IT support