Administrative and Business

Includes Banner, financial and procurement systems, human resource systems, library systems, and student information systems.

Categories (4)

University Payroll & Benefits (UPB) facilitates and supports accurate, timely payment and benefits enrollment of employees for each of the three universities.

Request project work by AITS staff, usually sent by university staff and faculty. They are generally small projects that fall below 250 hours of effort.

Systems and technologies in support of clinical processes, including health record management.

Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes

Services (11)

Desktop & Videoconferencing Support

Desktop and videoconferencing support for System Office units and other departments with a service agreement

AITS Service Desk

IT customer support team who provide support for university administrative IT and System Office services

Answers Knowledgebase

A central location to create, store, share, and manage web-based knowledge documents

Links to student, research, business, and administrative applications used throughout the University of Illinois System

HR Front End (HRFE)

AITS Support of the HR Front End Application (HRFE)

myAccessCenter Admin Support

Specifically for staff at DRES (UIUC) and ODS (UIS) who require AITS technical assistance with the administration of the myAccessCenter

Operations Support

System Units that receive services from Operations Support can request Unit Security Contact (USC), Expense Reimbursement, Travel, Skype for Business, Budget, Event Planning, Equipment Management Services, and Reconciliation here.

Payments to Students

Payments on behalf of Students

System Offices Shared Services

System Offices Shared Services provides organizational effectiveness services, including training and change management services such as communications, instructional design, Ability LMS support, and online conferences and events for all System Offices units and beyond.

System Offices TeamDynamix Support and Administration

This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.

University Press IT Support

For University Press staff IT support