Contacts Database

About this service

Description The Contacts Database is a record of who is responsible for networks, domains, systems and devices across the University.
Other names Contacts manager, CMDB, CDB
Documentation links Log In to Contacts Database | Get Access to Contacts Database
Features and tools API Available; For access send request to

Getting and using this service

Who can use the service Faculty/Staff
How to get the service Requests to add users, networks, systems, or other technical information to Contacts Database should be submitted via email to
Cost No charge
Usage constraints Only active directory accounts that have been added to the access database within CDB can authenticate.

Support and Hours

How to get help Contact the Technology Services Help Desk by phone (217-244-7000) or by email (
Training and consulting opportunities None listed
Maintenance hours Thursday mornings, 7am-9am as needed
Lifecycle stage Production
Provided by Technology Services
I need help with Contacts Database


Service ID: 187
Thu 11/19/20 12:55 PM
Thu 11/30/23 9:07 AM