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Services or Offerings?
Managed IT Support
  1. Services
  2. Professional Services
Technology Solutions offers high-quality IT support to university departments and units through either annual contracts or an hourly support basis.
Desktop & Videoconferencing Support
  1. Services
  2. Administrative and Business
Desktop and videoconferencing support for System Office units and other departments with a service agreement
JACSW IT Support Services
  1. Services
  2. College/Unit Internal Services
  3. Jane Addams College of Social Work
IT Support Services
Nursing Audio Visual and Academic Tech Support
  1. Services
  2. College/Unit Internal Services
  3. College of Nursing
Classroom Technologies and AV Support
CS IT Support
  1. Services
  2. College/Unit Internal Services
  3. College of Engineering
  4. Computer Science
IT Support for the computer science department.
Student Lab Support
  1. Services
  2. College/Unit Internal Services
  3. College of Applied Health Sciences
  4. AHS IT Helpdesk
Request Support Regarding AHS Computer Labs
Office of Medicaid Innovation (OMI) Technical Support
  1. Services
  2. Administrative and Business
  3. Medical and Health Systems
Technology and IT support for Office of Medicaid Innovation (OMI) employees.
Office of Medicaid Innovation Prior Authorization System Support
  1. Services
  2. Administrative and Business
  3. Medical and Health Systems
Support for the Prior Authorization System (PAS).
IT Support Services
  1. Services
  2. College/Unit Internal Services
  3. College of Business Administration
The CBA IT Services team provides support for the College of Business Administration’s community with a single point of contact for the assistance, education, and troubleshooting issues concerning CBA computing resources.
Operations Support
  1. Services
  2. Administrative and Business
System Units that receive services from Operations Support can request Unit Security Contact (USC), Expense Reimbursement, Travel, Skype for Business, Budget, Event Planning, Equipment Management Services, and Reconciliation here.
Integrated Learning Spaces (Classroom and Conference Room Support)
  1. Services
  2. College/Unit Internal Services
  3. College of Business Administration
Integrated Learning Spaces support team provides support for the CBA managed classrooms (DH 310, 320, 170, ETMSWL278), CBA Boardroom (DH165) and CBA conference rooms (UH 1150, 2150, 2250, 2350, 2450). The team also manages the Echo360 scheduling in these rooms
ERC IT Support
  1. Services
  2. College/Unit Internal Services
  3. College of Engineering
  4. Energy Resources Center
The Energy Resources Center provides a wide variety of IT support for members of the ERC department. This includes students, faculty and staff.

Please click on the "Request Service" on the right to initiate a support request.

Please fill out the form and specify the IT support needed.
Engineering IT Support
  1. Services
  2. College/Unit Internal Services
  3. College of Engineering
  4. Engineering Administration
MIE IT Support
  1. Services
  2. College/Unit Internal Services
  3. College of Engineering
  4. Mechanical and Industrial Engineering
Software Support
  1. Services
  2. College/Unit Internal Services
  3. College of Applied Health Sciences
  4. AHS IT Helpdesk
Software Installation, Licensing, and Troubleshooting