Security Support

Security Support helps the university community address general cybersecurity questions or concerns. Anyone can request assistance, and our intake team will connect you to the right resources. If you need to report a cybersecurity incident please email security@illinois.edu instead.

About This Offering

Features and Benefits

  • General security guidance and troubleshooting
  • Routing to the right campus security team or service
  • Quick support for diverse cybersecurity concerns
  • Improved awareness of available tools and resources

Other Names

Cybersecurity Help · Cybersecurity Support

Provider

Technology Services - Cybersecurity Engineering

Using This Offering

Who can use this offering?

Alumni, faculty and staff, retirees, students, UIS, System Office, and anyone affiliated with the University.

How do I request this offering?

Click the Get Security Support button on the right side of this page.

Is there a charge to use this offering?

No

Where can I learn more?

Privacy and Cybersecurity

Support

How do I get help?

Click the Get Security Support button on the right side of this page.

When is support available?

University Business Hours

Is training available?

Cybersecurity Training & Awareness